BUSINESS DEVELOPMENT & LEAD ENGAGEMENT EXECUTIVE

able best employment agency; Singapore; On-site; SGD 31,000 - 39,000; Full time

Job summary

Able Best Employment Agency in Singapore seeks a commercially driven and persistent individual to manage our leads and develop new sources of business. You will engage enquiries from the moment they reach us, follow up consistently and ensure that promising opportunities are not wasted.

Customers who are not ready today should remain properly engaged for the future. You will respond via WhatsApp, calls, website forms, social media, and referrals; maintain lead records; nurture and reactivate

Qualifications

• At least one year of relevant experience in business development, sales, telesales, lead generation, customer engagement or a similar role.

Responsibilities

• Respond to enquiries from WhatsApp, calls, website forms, social media, online platforms, walk-ins and referrals.
• Understand each customer’s general requirements and readiness.
• Maintain clear lead records, statuses and follow-up dates.
• Nurture interested customers and reactivate dormant or previously lost leads.
• Arrange consultations and hand qualified opportunities to Sales Consultants.
• Monitor existing lead channels and identify ways to improve their results.
• Develop new referral sources, partnerships and customer-acquisition channels.
• Support social-media enquiries, simple posts and lead-generation campaigns.
• Track lead performance and provide regular updates to management.

Skills

Lead generation

Customer engagement

Communication

Prospecting

Self-management

Tools

CRM systems

Lead-management tools

Spreadsheet software

Job description

BUSINESS DEVELOPMENT & LEAD ENGAGEMENT EXECUTIVE

Own the leads. Build the channels. Grow the pipeline.

Able Best Employment Agency is looking for a commercially driven and persistent individual to manage our leads and develop new sources of business.

You will engage enquiries from the moment they reach us, follow up consistently and ensure that promising opportunities are not wasted. Customers who are not ready today should remain properly engaged for the future.

RESPONSIBILITIES

• Respond to enquiries from WhatsApp, calls, website forms, social media, online platforms, walk-ins and referrals.
• Understand each customer’s general requirements and readiness.
• Maintain clear lead records, statuses and follow-up dates.
• Nurture interested customers and reactivate dormant or previously lost leads.
• Arrange consultations and hand qualified opportunities to Sales Consultants.
• Monitor existing lead channels and identify ways to improve their results.
• Develop new referral sources, partnerships and customer-acquisition channels.
• Support social-media enquiries, simple posts and lead-generation campaigns.
• Track lead performance and provide regular updates to management.

REQUIREMENTS

• At least one year of relevant experience in business development, sales, telesales, lead generation, customer engagement or a similar role.
• Proactive, commercially driven and consistent with follow-ups.
• Confident communicating through telephone, WhatsApp, email and face-to-face conversations.
• Able to organise multiple leads and follow-up actions.
• Comfortable using spreadsheets, CRM systems or lead-management tools.
• Able to work independently and take ownership of results.

WORKING ARRANGEMENT

• Full-time, permanent position
• Five-day work week based on roster
• Based at Macpherson Branch Office
• Salary: $2,800–$3,500 per month, based on experience and suitability
• Additional KPI and business-development incentives will be based on performance of leads acquisition results.

If you enjoy creating opportunities, building relationships and making sure every promising lead receives proper attention, we would like to hear from you.