Business Assistant

IN.CORP INTERNATIONAL BUSINESS PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

IN.CORP INTERNATIONAL BUSINESS PTE. LTD. is seeking a reliable Business Support Executive to assist the Business Development Department with documentation, order processing, client servicing, and day-to-day operational coordination.

The role emphasises execution and coordination over sales, requiring hands-on, patient, and detail-oriented individuals who can work in a fast-paced professional services environment. Proficiency in Chinese and English is essential for client interactions.

Qualifications

• Bachelor’s degree or above preferred;Diploma considered.
• Strong Chinese and English written and spoken.
• Reliable, responsible with detail-oriented tasks.
• Experience in business support or admin is advantageous.

Responsibilities

• Prepare, check, organise, and file client documents, application forms, quotations, engagement documents, corporate documents, and other business-related materials.
• Collect, organise, and conduct preliminary checks on client information, KYC documents, customer due diligence documents, and other supporting materials.
• Process internal service orders and ensure client and engagement information is accurately recorded and updated in internal systems.
• Maintain accurate and well-organised client records, project trackers, documentation, and internal filing.
• Follow up on outstanding documents, information, signatures, payments, and other action items required to progress client engagements.
• Track the progress and timelines of multiple client matters and ensure outstanding tasks are followed up until completion.
• Support the Business Development Department in day-to-day communication with new and existing clients and respond to routine client enquiries.
• Coordinate with internal teams including corporate secretarial, accounting, taxation, audit, immigration, banking support, and other corporate service teams to facilitate service delivery.
• Provide general administrative and operational support to the Business Development Department.
• Assist the Head of Department with other assigned tasks and departmental matters as required.

Skills

Bilingual Chinese-English

Attention to detail

Organised

Client servicing

Education

Bachelor’s degree or above

Polytechnic Diploma considered

Tools

Microsoft Office Suite

Client management systems

Job description

We are seeking a reliable, detail-oriented, and organised Business Support Executiveto support the Business Development Department in documentation, order processing, client servicing, and day-to-day operational coordination.

The role will mainly support the department with document handling, internal order processing, client follow-up, record maintenance, and coordination of service delivery. As the majority of our clients are Chinese-speaking, the successful candidate should be comfortable communicating professionally in both Chinese and English.

This role is suitable for someone who is hands-on, responsible, patient, and willing to handle detailed operational and administrative work. It is primarily an execution and coordination role rather than a sales position.

This role sits within the Business Development Department.

Key Responsibilities

• ·Prepare, check, organise, and file client documents, application forms, quotations, engagement documents, corporate documents, and other business-related materials.
• ·Collect, organise, and conduct preliminary checks on client information, KYC documents, customer due diligence documents, and other supporting materials.
• ·Process internal service orders and ensure client and engagement information is accurately recorded and updated in internal systems.
• ·Maintain accurate and well-organised client records, project trackers, documentation, and internal filing.
• ·Follow up on outstanding documents, information, signatures, payments, and other action items required to progress client engagements.
• ·Track the progress and timelines of multiple client matters and ensure outstanding tasks are followed up until completion.
• ·Support the Business Development Department in day-to-day communication with new and existing clients and respond to routine client enquiries.
• ·Coordinate with internal teams including corporate secretarial, accounting, taxation, audit, immigration, banking support, and other corporate service teams to facilitate service delivery.
• ·Provide general administrative and operational support to the Business Development Department.
• ·Assist the Head of Department with other assigned tasks and departmental matters as required.

Requirements

• ·Bachelor’s degree or above preferred. Strong candidates with a Polytechnic Diploma may also be considered.
• ·Good command of Chinese and English, both written and spoken. Strong Chinese communication skills are particularly important due to the profile of our client base.
• ·Reliable, responsible, and willing to handle detailed and routine operational work.
• ·Strong attention to detail and able to work carefully with documents, data, and client information.
• ·Good follow-up skills with the ability to keep track of multiple outstanding matters and see tasks through to completion.
• ·Patient, organised, and able to manage multiple tasks without losing track of details.
• ·Strong sense of responsibility and ownership towards assigned work.
• ·Able to communicate clearly and professionally with clients and colleagues.
• ·Comfortable working in a fast-paced professional services environment where multiple client matters may need to be handled concurrently.
• ·Proficient in Microsoft Office, particularly Word, Excel, PowerPoint, and Outlook.
• ·Prior experience in business support, client servicing, administration, project coordination, corporate services, accounting, or professional services will be an advantage.
• ·Knowledge of Singapore corporate secretarial, accounting, taxation, audit, immigration, or related corporate services will be an advantage but is not mandatory.

Ideal Candidate

We are looking for someone who is:

• ·Down-to-earth and dependable
• ·Careful and attentive to details
• ·Patient with administrative and documentation work
• ·Responsive and disciplined in following up
• ·Comfortable handling routine and repetitive tasks
• ·Able to work independently after receiving clear instructions
• ·Willing to take ownership of tasks and follow them through to completion

This is primarily a business support, administrative, client servicing, and execution role. The position does not carry individual sales targets and is not expected to independently develop new business.

We are committed to fair and merit-based employment practices. All applications will be assessed based on skills, experience, and organisational fit. We welcome all applicants and do not discriminate on the basis of age, race, religion, gender, marital status, family responsibilities, or any other protected characteristic in accordance with the Tripartite Guidelines and Singapore law.