Business Analyst

User Experience Researchers Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

User Experience Researchers Pte Ltd in Singapore is seeking a Business Analyst to translate business needs into clear requirements and drive practical digital solutions. You will work with product, design and engineering teams to refine backlogs, clarify priorities, and ensure successful implementation while maintaining data governance and security considerations.

The role requires 3+ years of BA experience, strong analytical abilities, and excellent communication.

Qualifications

• Degree/Diploma in Business, IT, CS or related discipline.
• Minimum 3 years of experience as a Business Analyst or similar role.
• Strong analytical, problem-solving and stakeholder management skills.

Responsibilities

• Engage stakeholders and users to understand business needs, pain points and desired outcomes.
• Analyze business processes and identify opportunities for simplification, automation and digitalization.
• Translate needs into clear requirements, user stories, process flows and acceptance criteria.
• Facilitate discussions to clarify requirements, priorities, dependencies and trade-offs.
• Work with Product Managers, Designers and Engineers to shape and deliver practical solutions.
• Support backlog refinement, UAT, implementation and commissioning activities.
• Manage stakeholder expectations and surface risks, issues and dependencies early.
• Ensure solutions consider relevant security, data governance and applicable ICT requirements.
• Identify opportunities to continuously improve products, systems and business processes.

Skills

Analytical skills

Problem-solving

Stakeholder management

Communication skills

Independent working

Agile experience

Education

Degree/ Diploma in Business, IT or CS

Tools

Jira

Confluence

Cloud technologies

APIs

System integration

ICT governance

Job description

Key Responsibilities:

• Engage stakeholders and users to understand business needs, pain points and desired outcomes.
• Analyze business processes and identify opportunities for simplification, automation and digitalization.
• Translate needs into clear requirements, user stories, process flows and acceptance criteria.
• Facilitate discussions to clarify requirements, priorities, dependencies and trade-offs.
• Work with Product Managers, Designers and Engineers to shape and deliver practical solutions.
• Support backlog refinement, UAT, implementation and commissioning activities.
• Manage stakeholder expectations and surface risks, issues and dependencies early.
• Ensure solutions consider relevant security, data governance and applicable ICT requirements.
• Identify opportunities to continuously improve products, systems and business processes.

What We Are Looking For

• Degree/Diploma in Business, Information Technology, Computer Science, or related discipline
• Minimum 3 years of experience as a Business Analyst or in a similar role
• Strong analytical, problem-solving and stakeholder management skills.
• Ability to translate business needs into clear requirements for technical teams.
• Good written and verbal communication skills.
• Ability to work independently and take ownership of outcomes.
• Experience working with cross-functional teams in an Agile environment.
• Experience with digital services, Jira/Confluence, cloud technologies, APIs, system integration or ICT governance would be an advantage.