Senior Business Analyst

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 160,000; Full time

Job summary

Ambition Group Singapore Pte. Ltd. in Singapore is seeking an experienced Business Analyst to translate complex business needs into clear requirements and drive user-centric improvements. You will map processes and collaborate with product, design and engineering teams to deliver actionable solutions.

The role emphasizes workshops, stakeholder engagement, and strong communication, with hands-on use of Jira, Confluence, Visio, and data visualization tools to support decision making.

Qualifications

• Degree in Information Systems, Computer Science, Business, Operations Management, or a related field.
• Minimum 5 years of experience in Business Analysis, Product Delivery, Operations, Digital Transformation, or related roles.
• Strong experience in requirements gathering, user story creation, process mapping, stakeholder management, and business process improvement.
• Ability to translate business needs into actionable requirements and provide practical solutions.

Skills

Requirements gathering

User story creation

Process mapping

Stakeholder management

Business process improvement

Workshop facilitation

Design thinking

Cross-functional collaboration

Communication

Presentation

Stakeholder engagement

Analytical mindset

Adaptability

User-centric service improvements

Domain expertise advantage

Education

Degree in Information Systems, Computer Science, Business, Operations Management, or a related field

Tools

Jira

Confluence

Visio

Lucidchart

Miro

Excel

SQL

Data visualization platforms

Job description

• Degree in Information Systems, Computer Science, Business, Operations Management, or a related field. Relevant experience may be considered in lieu of formal qualifications.
• Minimum 5 years of experience in Business Analysis, Product Delivery, Operations, Digital Transformation, or related roles.
• Strong experience in requirements gathering, user story creation, process mapping, stakeholder management, and business process improvement.
• Skilled in translating business needs into clear, actionable requirements and identifying practical solutions to complex problems.
• Experience facilitating workshops, design thinking sessions, and cross‑functional collaboration across business, product, design, and engineering teams.
• Excellent communication, presentation, and stakeholder engagement skills.
• Proficiency with tools such as Jira, Confluence, Visio, Lucidchart, Miro, Excel, SQL, and data visualization platforms.
• Strong analytical mindset, adaptability, and ability to drive user‑centric service improvements.
• Prior domain expertise in the relevant industry will be an advantage.

EA Registration Number: R1551322

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

License Number: 10C5117