Branch Ops Coordinator - Education Services

Leedom Learning Pte. Ltd.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive full-time salary

Professional development opportunities

Collaborative work environment

Impactful work in education

Work-life balance

Job summary

Leedom Learning Pte. Ltd. at Marine Parade is seeking a Branch Operations Associate to join as a full-time team member.

You will be the operational backbone of the branch, handling admin tasks, enrolments, scheduling, and student records to ensure smooth daily operations and outstanding service. You will coordinate teacher resources, support customer service to students and families, process payments, manage materials, and help maintain learning spaces.

Qualifications

• Proven experience in administrative or operations roles, preferably in education or customer-facing settings.
• Strong organizational and time management skills with multitasking ability.
• Excellent written and verbal English; other languages are a plus.
• Proficiency with Microsoft Office and comfort learning new software.
• Customer service mindset with focus on student success and learning outcomes.
• Attention to detail and accuracy in records and data management.
• Ability to collaborate with teachers, management and students.
• Flexible and adaptable to changing operational needs.

Responsibilities

• Manage branch administrative tasks including scheduling, attendance, and record-keeping.
• Coordinate teacher resource assignments and class scheduling.
• Handle student enrolments, registrations and records.
• Provide excellent customer service to students, parents and inquiries.
• Process payments, invoicing and maintain financial records for branch operations.
• Order and manage educational materials and learning resources.
• Maintain clean and functional branch facilities and spaces.
• Support branch marketing initiatives and promotions.
• Liaise between teachers, students and management for effective communication.
• Assist with data entry, reporting and administrative documentation.

Skills

Administrative experience

Operations experience

Organizational skills

English communication

Customer service

Attention to detail

Team collaboration

Adaptability

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Leedom Learning Pte. Ltd. at Marine Parade is seeking a Branch Operations Associate to join as a full-time team member.

You will be the operational backbone of the branch, handling admin tasks, enrolments, scheduling, and student records to ensure smooth daily operations and outstanding service. You will coordinate teacher resources, support customer service to students and families, process payments, manage materials, and help maintain learning spaces.