Boutique Manager x02 (Basic + Allowances + Guaranteed Commission) Town

Strategy Solutions Services; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Career advancement

Health and wellness programs

Discounts on services and products

Job summary

Strategy Solutions Services in Singapore is seeking a capable Beauty Operations Leader to oversee a team of beauty advisors and drive service excellence.

You will develop sales and marketing strategies, manage facilities and inventory, analyze data, and ensure compliance with health and safety regulations while delivering outstanding customer experiences.

The role offers opportunities for career growth, a supportive wellness program, and employee discounts on services and products.

Qualifications

• Minimum 2 years of experience in a similar leadership role.
• Strong customer service orientation and excellent communication skills.
• Proven track record of driving sales and achieving targets.
• Hands-on experience in managing a team and developing skills.
• Understanding of industry trends, best practices, and regulatory requirements.
• Excellent problem-solving and decision-making abilities.
• Passion for the beauty industry and commitment to exceptional customer experiences.

Responsibilities

• Manage and lead a team of beauty advisors, ensuring high standards of service and performance.
• Develop and implement sales and marketing strategies to attract new clients and retain existing ones.
• Oversee facilities, equipment, and inventory to maintain a clean, safe, well-stocked environment.
• Analyze sales data and customer feedback to identify improvements and implement changes.
• Provide excellent customer service and address customer concerns in a timely, professional manner.
• Ensure compliance with health, safety, and industry regulations.
• Collaborate with the wider team to contribute to business growth.

Skills

Leadership

Customer service orientation

Communication skills

Sales target achievement

Team management

Problem-solving

Regulatory understanding

Industry trends awareness

Decision-making

Passion for beauty

Job description

Responsibilities:

• Manage and lead a team of beauty advisors, ensuring high standards of service and performance
• Develop and implement effective sales and marketing strategies to attract new clients and retain existing ones
• Oversee the maintenance of the facilities, equipment, and inventory to ensure a clean, safe, and well-stocked environment
• Analyze sales data and customer feedback to identify areas for improvement and implement necessary changes
• Provide excellent customer service and address any customer concerns or complaints in a timely and professional manner
• Ensure compliance with all relevant health, safety, and industry regulations
• Collaborate with the wider team to contribute to the overall success and growth of the business

Requirements:

• Minimum 2 years of experience in a similar leadership role
• Strong customer service orientation and excellent communication skills
• Proven track record of driving sales and achieving targets
• Hands-on experience in managing a team and developing their skills and performance
• Thorough understanding of industry trends, best practices, and regulatory requirements
• Excellent problem-solving and decision-making abilities
• Passion for the beauty industry and a commitment to providing exceptional customer experiences

What We Offer

• Opportunities for career advancement and professional development
• Comprehensive health and wellness programs
• Discounts on our range of beauty services and products

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018