Body & Paint Admin Assistant (12-Month Contract)

Sime Motors NZ; Singapore; On-site; SGD 31,248 - 40,176; Full time

Benefits offered by this job

Employee benefits

Job summary

Vantage Automotive Limited, part of Sime Motors Singapore, invites applications for an Admin Assistant in Body & Paint on a 12-month contract at Vantage Automotive Centre (SG01), Singapore. You will handle insurance claims processing, documentation, and administrative tasks with a focus on service excellence.

The role requires at least 2 years of insurance claims experience, strong interpersonal skills, and the ability to work independently.

Qualifications

• Minimum GCE ‘O’ Level or equivalent education.
• At least 2 years of experience handling insurance claims submissions and related administrative tasks.
• Strong network and working relationships with insurance surveyors and insurers.
• Customer-focused with strong interpersonal skills.
• Able to work independently with minimal supervision.

Responsibilities

• Support insurance claims processing and administration in Body & Paint department.
• Manage end-to-end claim submissions, coordinate with insurers and surveyors, monitor progress and documentation.
• Prepare repair quotations and all required paperwork.
• Coordinate with insurance companies to schedule surveyor assessments and secure repair approvals.
• Arrange rental vehicles for customers when needed.
• Track parts availability and monitor the progress of repair works.
• Process reimbursement claims such as loss-of-use or rental vehicle claims.
• Review and finalize invoices and prepare discharge vouchers.
• Follow up with insurers on outstanding payments, surveyor appointments, and other claim matters.
• Liaise with independent service providers on claim-related activities.
• Prepare various monthly reports.
• Support Customer Service Advisors and reception by answering calls within 3 rings using professional telephone etiquette.

Skills

Interpersonal skills

Customer service

Independent worker

Education

GCE O-Level

Job description

Vantage Automotive Limited, part of Sime Motors Singapore, invites applications for an Admin Assistant in Body & Paint on a 12-month contract at Vantage Automotive Centre (SG01), Singapore. You will handle insurance claims processing, documentation, and administrative tasks with a focus on service excellence.

The role requires at least 2 years of insurance claims experience, strong interpersonal skills, and the ability to work independently.