Claims Admin (Part Time)

COMPLETE VMS PTE. LTD.; Singapore; On-site; SGD 25,000 - 36,000; Part time

Job summary

COMPLETE VMS PTE. LTD. is seeking an organized and detail-focused office administrator in Singapore to support daily operations.

The role emphasizes clerical tasks, interdepartmental communication, and logistical support to promote efficient workflows while maintaining confidentiality. The position requires working Saturdays and Sundays, from 9am to 6pm, and preference is given to candidates with administrative or customer service experience, ideally in the automotive sector.

Qualifications

• Experience in administrative/customer service roles is preferred.
• Automotive industry exposure is advantageous.
• Willingness to work on Saturdays and Sundays.

Responsibilities

• Assist customers to file accident reports and explain the claim procedure.
• Assist customers to submit claims, follow up and liaise with insurance company regarding claims.
• Assist in manage claims / repair operation of the workshop.
• Assist to source / enquire spare parts quotation for all repairs.
• Assist in coordination with owner / surveyor for survey and finalize all repairs.
• Liaise with customer’s vehicle for repair and collection.
• Fleet control customer vehicles during their claim time.
• Provide customer service to existing and new customer.
• All ad-hoc duties are assigned by the supervisor.

Skills

Administrative support

Customer service

Detail oriented

Communication skills

Tools

Microsoft Office

Job description

An organized and detail-focused office administrator who ensures smooth office operations by handling clerical tasks, aiding communication, and offering logistical support. This position is essential for daily functions, promoting efficient interdepartmental workflow while upholding confidentiality and professionalism.

• Assist customers to file accident reports and explain the claim procedure.
• Assist customers to submit claims, follow up and liaise with insurance company regarding claims.
• Assist in manage claims / repair operation of the workshop.
• Assist to source / enquire spare parts quotation for all repairs.
• Assist in coordination with owner / surveyor for survey and finalize all repairs.
• Liaise with customer’s vehicle for repair & collection.
• Fleet control customer vehicles during their claim time.
• Provide customer service to existing and new customer.

All ad-hoc duties are assigned by the supervisor.

Requirements

Able to to commit on Sat & Sun only, 9am to 6pm (Part Time)

Relevant work experience & qualifications in administrative/ customer service / automotive industry would be advantage.

Self-motivated, proactive, and able to work independently.

Working Location: Sin Ming Autocare (Ang Mo Kio) / Pioneer Point (Jurong)