Automotive Claims & Office Support Specialist

Complete VMS Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Complete VMS Pte Ltd in Singapore is seeking an organized office administrator to ensure smooth operations by handling clerical tasks, aiding communication, and providing logistical support in a busy workshop environment.

You will assist customers with accident claims, liaise with insurers, manage repair coordination, source parts quotations, and provide customer service while maintaining confidentiality and professionalism. Working location is Soon Lee / Pioneer Point / Sin Ming, Ang Mo Kio.

Qualifications

• Relevant work experience & qualifications in administrative/ customer service / automotive industry would be advantage.
• Self-motivated, proactive, and able to work independently.

Responsibilities

• Assist customers to file accident reports and explain the claim procedure.
• Assist customers to submit claims, follow up and liaise with insurance company regarding claims.
• Assist in manage claims / repair operation of the workshop.
• Assist to source / enquire spare parts quotation for all repairs.
• Assist in coordination with owner / surveyor for survey and finalize all repairs.
• Liaise with customer’s vehicle for repair & collection.
• Fleet control customer vehicles during their claim time.
• Provide customer service to existing and new customer.
• All ad-hoc duties are assigned by the supervisor.

Skills

Organizational skills

Detail oriented

Customer service

Administrative tasks

Job description

Complete VMS Pte Ltd in Singapore is seeking an organized office administrator to ensure smooth operations by handling clerical tasks, aiding communication, and providing logistical support in a busy workshop environment.

You will assist customers with accident claims, liaise with insurers, manage repair coordination, source parts quotations, and provide customer service while maintaining confidentiality and professionalism. Working location is Soon Lee / Pioneer Point / Sin Ming, Ang Mo Kio.