Admin Assistant - Body & Paint (1-Year Contract)

Vantage Automotive Limited; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

Vantage Automotive Limited, a Sime Motors Singapore partner, invites applications for an Admin Assistant in the Body & Paint department. You will support insurance claims processing, coordinate with insurers and surveyors, and ensure timely documentation.

The 12-month contract requires a minimum of GCE O' Level and at least 2 years' experience handling insurance claims submissions and related administrative tasks. You will join a customer-focused team within a regional automotive network.

Qualifications

• Minimum GCE ‘O’ Level or equivalent education.
• At least 2 years of experience handling insurance claims submissions and related administrative tasks.
• Strong network and working relationships with insurance surveyors and insurers.
• Customer-focused with strong interpersonal skills.
• Able to work independently with minimal supervision.

Responsibilities

• This role manages end-to-end claim submissions, coordinates with insurers and surveyors, monitors repair progress, and ensures timely and accurate documentation while delivering excellent customer service.
• Assist customers with GIA reporting and insurance claim documentation.
• Prepare repair quotations and all required paperwork.
• Coordinate with insurance companies to schedule surveyor assessments and secure repair approvals.
• Arrange rental vehicles for customers when needed.
• Track parts availability and monitor the progress of repair works.
• Process reimbursement claims such as loss-of-use or rental vehicle claims.
• Review and finalize invoices and prepare discharge vouchers.
• Follow up with insurers on outstanding payments, surveyor appointments, and other claim matters.
• Liaise with independent service providers on claim-related activities.
• Prepare various monthly reports.
• Support Customer Service Advisors and reception by answering calls within 3 rings using professional telephone etiquette.

Skills

Insurance claims submissions

Administrative duties

Customer service

Documentation

Communication

Education

GCE O-Level or equivalent

Job description

Company : Vantage Automotive Limited "Build the Future of Automotive with Us." Vantage Automotive Limited, a proud member of Sime Motors Singapore, is the exclusive retail partner of electrical vehicle brands, BYD and Denza, as well as official distributor for Ford in Singapore. We’re not just about cars—we’re about people, innovation, and service excellence. Our Quick Lane Service Centre delivers fast, reliable roadside assistance and aftersales care, backed by a team that puts customers first. As part of Sime Group, ranked No. 25 in the Fortune Southeast Asia 500, we’re connected to a powerful network across nine markets in the Asia-Pacific region. With over 13,900 employees, Sime Motors is a leader in automotive assembly, importation, distribution, retail, and after-sales services.

What You’ll Be Doing

As an Admin Assistant, you’ll support insurance claims processing and administration duties in Body & Paint department.

• This role manages end-to-end claim submissions, coordinates with insurers and surveyors, monitors repair progress, and ensures timely and accurate documentation while delivering excellent customer service.
• Assist customers with GIA reporting and insurance claim documentation.
• Prepare repair quotations and all required paperwork.
• Coordinate with insurance companies to schedule surveyor assessments and secure repair approvals.
• Arrange rental vehicles for customers when needed.
• Track parts availability and monitor the progress of repair works.
• Process reimbursement claims such as loss-of-use or rental vehicle claims.
• Review and finalize invoices and prepare discharge vouchers.
• Follow up with insurers on outstanding payments, surveyor appointments, and other claim matters.
• Liaise with independent service providers on claim-related activities.
• Prepare various monthly reports.
• Support Customer Service Advisors and reception by answering calls within 3 rings using professional telephone etiquette.

Who We’re Looking For

• This is a 12-Month Contract position
• Minimum GCE ‘O’ Level or equivalent education.
• At least 2 years of experience handling insurance claims submissions and related administrative tasks.
• Strong network and working relationships with insurance surveyors and insurers.
• Customer-focused with strong interpersonal skills.
• Able to work independently with minimal supervision.

Why Join Us at Sime Motors?

Be part of a trusted brand with a regional footprint. Work with cutting-edge automotive technology. Grow your career in a supportive, performance-driven culture. Enjoy structured training, career progression, and employee benefits. Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia.

• Enjoy structured training, career progression, and employee benefits.