Body & Paint Insurance Claims Admin (12-Month Contract)

Vantage Automotive Limited; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

Vantage Automotive Limited, a Sime Motors Singapore partner, invites applications for an Admin Assistant in the Body & Paint department. You will support insurance claims processing, coordinate with insurers and surveyors, and ensure timely documentation.

The 12-month contract requires a minimum of GCE O' Level and at least 2 years' experience handling insurance claims submissions and related administrative tasks. You will join a customer-focused team within a regional automotive network.

Qualifications

• Minimum GCE ‘O’ Level or equivalent education.
• At least 2 years of experience handling insurance claims submissions and related administrative tasks.
• Strong network and working relationships with insurance surveyors and insurers.
• Customer-focused with strong interpersonal skills.
• Able to work independently with minimal supervision.

Responsibilities

• This role manages end-to-end claim submissions, coordinates with insurers and surveyors, monitors repair progress, and ensures timely and accurate documentation while delivering excellent customer service.
• Assist customers with GIA reporting and insurance claim documentation.
• Prepare repair quotations and all required paperwork.
• Coordinate with insurance companies to schedule surveyor assessments and secure repair approvals.
• Arrange rental vehicles for customers when needed.
• Track parts availability and monitor the progress of repair works.
• Process reimbursement claims such as loss-of-use or rental vehicle claims.
• Review and finalize invoices and prepare discharge vouchers.
• Follow up with insurers on outstanding payments, surveyor appointments, and other claim matters.
• Liaise with independent service providers on claim-related activities.
• Prepare various monthly reports.
• Support Customer Service Advisors and reception by answering calls within 3 rings using professional telephone etiquette.

Skills

Insurance claims submissions

Administrative duties

Customer service

Documentation

Communication

Education

GCE O-Level or equivalent

Job description

Vantage Automotive Limited, a Sime Motors Singapore partner, invites applications for an Admin Assistant in the Body & Paint department. You will support insurance claims processing, coordinate with insurers and surveyors, and ensure timely documentation.

The 12-month contract requires a minimum of GCE O' Level and at least 2 years' experience handling insurance claims submissions and related administrative tasks. You will join a customer-focused team within a regional automotive network.