Billing Officer

VALLEN SINGAPORE PTE. LTD.; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

VALLEN SINGAPORE PTE. LTD. is seeking a Billing Officer to manage accounts receivable and ensure accurate, timely invoicing. You will work with Sales and Customer Service to resolve billing issues and maintain audit-ready records.

The role emphasizes process improvement, exemplary customer service, and strict adherence to billing policies to minimize bad debt and optimize collections.

Qualifications

• Diploma in a related discipline is required.
• Good Excel skills and strong attention to detail.
• Experience in customer billing, invoicing or accounts receivable.
• Ability to meet deadlines and stay organized.

Responsibilities

• Reconcile customer statements and ensure appropriate supporting documents.
• Prepare, check and process invoices following contracts; resolve issues for timely billing.
• Monitor aging of accounts receivable and unbilled revenue.
• Enter invoices into invoicing websites and issue periodic customer statements.
• Collaborate with Sales and Customer Service on billing details (pricing, terms, cycles).
• Process credit notes and maintain invoicing records for audits.
• Follow and improve billing procedures for accuracy and consistency.
• Identify gaps in billing workflows and suggest improvements.

Skills

Excel

Attention to detail

Billing experience

Deadline-driven

Education

Diploma in related discipline

Tools

Billing software

Job description

Job description

As Billing Officer, you are responsible for providing accounts receivable services for customer accounts with complex billing procedures. You develop, maintain and monitor all billing procedures, ensuring accuracy, efficiency and timeliness of billing, and following up on all receivable balances. You cooperate with the Sales team to address billing problems. The purpose of your role is to ensure collection is efficient and bad debt is minimized.

What will you deliver?

• -Reconcile customer statements to ensure invoicing accuracy, confirming that the appropriate supporting documents such as purchase orders and delivery dockets have been attached, complete and correct.
• -Prepare, check and process all customer invoices following billing procedures accordance with contracts, evaluate and resolve invoice issues and concerns (if any) to ensure timely billing and collection.
• -Monitor the aging of accounts receivable including calculating the average days outstanding.
• -Enter invoices into customer invoicing websites, issue periodic customer statements.
• -Work closely with the Sales and Customer Service teams to clarify billing details (pricing, contract terms, billing cycles, corrections, etc.)
• -Process credit notes.
• -Maintain proper invoicing files/records for audit and compliance purpose
• -Understand, follow and continuously review the company’s billing procedures for individual accounts to ensure consistency and accuracy in daily work.
• -Proactively identify gaps or inefficiencies in billing workflows and suggest process improvements to improve customer experience.
• -Monitor unbilled revenue an highlight potential issue
• -Ensure world class customer service is achieved.
• -Ensure compliance with Company’s billing policies and procedures.

Key Qualifications

• - Diploma in related discipline
• - Good Excel skills, Strong attention to detail
• - Experience in customer billing/ invoicing/ accounts receivable
• - Ability to work effectively under deadlines
• - Good organizational skills

Job summary

We empower our employees by giving them opportunities to think strategically.

Key selling points

• Collaborative & Inclusive Culture
• Values people