Billing Officer

Vallen Singapore Pte Ltd; Singapore; On-site; SGD 42,000 - 61,000; Full time

Benefits offered by this job

Collaborative culture

Values people

Job summary

Vallen Singapore Pte Ltd is seeking a Billing Officer responsible for accounts receivable with complex billing procedures. You will ensure accurate, timely invoicing and minimize bad debt by following procedures and collaborating with Sales.

You will reconcile statements, process invoices, monitor aging, and maintain audit-ready records. The role emphasizes accuracy, efficiency, and strong service to customers.

Qualifications

• Diploma in related discipline is a must.
• Experience in customer billing / invoicing / accounts receivable.
• Strong Excel skills and high attention to detail.
• Ability to meet deadlines and stay organized.
• Collaborative with Sales and Customer Service teams.

Responsibilities

• Reconcile customer statements to ensure invoicing accuracy and attach proper supporting documents.
• Prepare, check and process customer invoices per contracts; resolve issues to ensure timely billing.
• Monitor aging of accounts receivable and calculate average days outstanding.
• Enter invoices into customer invoicing systems and issue periodic statements.
• Collaborate with Sales and Customer Service to clarify pricing, terms, and billing cycles.
• Process credit notes.
• Maintain invoicing files for audit and compliance.
• Follow and improve billing procedures for consistency and accuracy.
• Identify gaps in billing workflows and suggest improvements to enhance customer experience.
• Monitor unbilled revenue and highlight potential issues.
• Ensure world-class customer service in billing.
• Ensure compliance with billing policies.

Skills

Excel skills

Billing/AR experience

Deadline oriented

Organizational skills

Attention to detail

Education

Diploma in related discipline

Job description

Job description

As Billing Officer, you are responsible for providing accounts receivable services for customer accounts with complex billing procedures. You develop, maintain and monitor all billing procedures, ensuring accuracy, efficiency and timeliness of billing, and following up on all receivable balances. You cooperate with the Sales team to address billing problems. The purpose of your role is to ensure collection is efficient and bad debt is minimized.

What will you deliver?

• -Reconcile customer statements to ensure invoicing accuracy, confirming that the appropriate supporting documents such as purchase orders and delivery dockets have been attached, complete and correct.
• -Prepare, check and process all customer invoices following billing procedures accordance with contracts, evaluate and resolve invoice issues and concerns (if any) to ensure timely billing and collection.
• -Monitor the aging of accounts receivable including calculating the average days outstanding.
• -Enter invoices into customer invoicing websites, issue periodic customer statements.
• -Work closely with the Sales and Customer Service teams to clarify billing details (pricing, contract terms, billing cycles, corrections, etc.)
• -Process credit notes.
• -Maintain proper invoicing files/records for audit and compliance purpose
• -Understand, follow and continuously review the company’s billing procedures for individual accounts to ensure consistency and accuracy in daily work.
• -Proactively identify gaps or inefficiencies in billing workflows and suggest process improvements to improve customer experience.
• -Monitor unbilled revenue an highlight potential issue
• -Ensure world class customer service is achieved.
• -Ensure compliance with Company’s billing policies and procedures.

Key Qualifications

• - Diploma in related discipline
• - Good Excel skills, Strong attention to detail
• - Experience in customer billing/ invoicing/ accounts receivable
• - Ability to work effectively under deadlines
• - Good organizational skills

Job summary

We empower our employees by giving them opportunities to think strategically.

Key selling points

• Collaborative & Inclusive Culture
• Values people