Billing Assistant

IFL - INFINIA PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

IFL - INFINIA PTE. LTD. in Singapore is seeking a Billing/Accounts/Admin assistant to manage invoicing, billing accuracy, and customer records.

You will coordinate with sales and service teams, post payments, issue credits, reconcile accounts, and support month-end closing. The role requires good organizational and communication skills and proficiency with Xero.

Qualifications

• Diploma or Nitec in Business Admin/Accounting.
• Proven experience as Billing/Accounts/Admin assistant.
• Experience with Xero accounting software.
• Good organizational and communication skills.
• Ability to work independently and in a team.
• Available to start on short notice.

Responsibilities

• Generate and issue invoices to customers accurately and in a timely manner based on sales orders and service agreements.
• Verify the accuracy of billing data, including product descriptions, quantities, prices, and discounts, before invoicing.
• Process billing transactions, including posting payments, issuing credits, and updating customer account information in the billing system.
• Review and reconcile customer accounts to ensure payments are applied correctly and resolve any billing discrepancies or disputes.
• Monitor accounts receivable ageing reports and follow up on overdue payments with customers through phone calls or emails.
• Assist in the preparation of billing statements, reports, and financial summaries for management review.
• Collaborate with the sales and customer service teams to address customer inquiries, billing issues, and payment concerns promptly and professionally.
• Maintain accurate and up-to-date records of billing activities, payments received, and customer communications in the billing system.
• Assist in month-end and year-end financial closing processes, including reconciling accounts, preparing accruals, and generating financial reports.
• Support the Billing Supervisor/Manager in ad-hoc financial projects, process improvements, and system enhancements related to billing operations.
• Adhere to company policies, accounting principles, and regulatory requirements in all billing and invoicing activities.
• Stay informed about industry best practices, trends, and regulations related to billing and invoicing processes.

Skills

Billing coordination

Organizational skills

Communication skills

Independent and team work

Attention to detail

Education

Diploma/Nitec in Business Admin/Accounting

Tools

Xero

Job description

Responsibilities

• Generate and issue invoices to customers accurately and in a timely manner based on sales orders and service agreements.
• Verify the accuracy of billing data, including product descriptions, quantities, prices, and discounts, before invoicing.
• Process billing transactions, including posting payments, issuing credits, and updating customer account information in the billing system.
• Review and reconcile customer accounts to ensure payments are applied correctly and resolve any billing discrepancies or disputes.
• Monitor accounts receivable ageing reports and follow up on overdue payments with customers through phone calls or emails.
• Assist in the preparation of billing statements, reports, and financial summaries for management review.
• Collaborate with the sales and customer service teams to address customer inquiries, billing issues, and payment concerns promptly and professionally.
• Maintain accurate and up-to-date records of billing activities, payments received, and customer communications in the billing system.
• Assist in month-end and year-end financial closing processes, including reconciling accounts, preparing accruals, and generating financial reports.
• Support the Billing Supervisor/Manager in ad-hoc financial projects, process improvements, and system enhancements related to billing operations.
• Adhere to company policies, accounting principles, and regulatory requirements in all billing and invoicing activities.
• Stay informed about industry best practices, trends, and regulations related to billing and invoicing processes.

Requirements

• Diploma/Nitec Cert in Business Admin/Accounting
• Proven experience as a Billing/Accounts/Admin assistant
• Experience in using Accounting system - Xero
• Basic knowledge of labor laws
• Excellent organizational skills
• Strong communications skills
• Self-motivated, able to work independently and in a team
• Able to start on short notice or immediately will be preferred