Bilingual IT & Robot Support Intern

Fuku; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Fuku in Singapore seeks an IT Support specialist to provide daily IT, biometric device, and robot support across client sites. You will manage hardware, software, networks, printers, and user accounts with a service-oriented mindset.

You will assist onboarding, equipment setup, testing, and client demonstrations, and help with cybersecurity checks, backups, and documentation. Travel islandwide and English/Mandarin fluency are required.

Qualifications

• Diploma in IT or related field.
• Basic IT support knowledge including Windows, networking, printers, mobile devices, and troubleshooting.
• Good communication, problem-solving, and time management skills.
• Able to work independently and as part of a team.
• Willing to travel islandwide for client-site support.
• Bilingual in English and Mandarin to support China counterparts.

Responsibilities

• Provide daily IT and robot support for devices, networks, and user accounts.
• Support onboarding, equipment setup, recovery, and training.
• Support biometric devices at client sites such as hotels, malls, hospitals, and other locations.
• Troubleshoot applications and systems; manage patches and upgrades.
• Assist cybersecurity checks, backups, patching, and VPN/firewall support.
• Assist requirements gathering, testing, user guides, technical documentation, and training materials.

Skills

IT support basics

Technical troubleshooting

Customer communication

Time management

Teamwork

Education

Diploma in IT

Tools

Windows OS

Networking basics

Printers & office devices

VPN

Cybersecurity basics

Job description

Fuku in Singapore seeks an IT Support specialist to provide daily IT, biometric device, and robot support across client sites. You will manage hardware, software, networks, printers, and user accounts with a service-oriented mindset.

You will assist onboarding, equipment setup, testing, and client demonstrations, and help with cybersecurity checks, backups, and documentation. Travel islandwide and English/Mandarin fluency are required.