Associate, Benefits Solutions (Policy Administration)

SPECIALIST RISK GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Specialist Risk Group (SRG) is seeking an Associate, Benefits Solutions Administration to support the smooth delivery of administrative and operational activities within the Benefits Solutions team in Singapore. You will handle policy issuance, renewals, member movements, and billing coordination with clients and insurers.

The role requires sharp numerical and data management skills, a detail-oriented mindset, and the ability to manage multiple tasks to meet deadlines.

Qualifications

• Diploma or Degree in Business Administration, Finance, Insurance, or a related discipline.
• 1-3 years of administrative, operations, insurance, or employee benefits experience preferred.
• Fresh graduates with strong administrative skills are welcome to apply.

Responsibilities

• Process policy administration activities, including policy issuance, renewals, endorsements, and documentation.
• Manage member movements, including enrolments, additions, deletions, and updates to employee benefit schemes.
• Prepare and maintain accurate records of policy documents, client files, and benefit-related information.
• Coordinate billing activities, premium collection, and reconciliation with insurers and clients.
• Monitor premium payment statuses and follow up on outstanding payments where required.
• Generate regular reports for clients, insurers, and internal stakeholders.
• Liaise with insurers, clients, and internal teams to resolve administrative and operational queries.
• Ensure data accuracy and compliance with internal procedures and service standards.
• Support benefit renewal exercises and implementation of new policies.
• Assist with system updates, data entry, and maintenance of operational databases.
• Provide general administrative support to the Benefits Solutions team.

Skills

Administrative skills

Communication skills

Organizational skills

Teamwork

Deadline-driven

Independent work

Education

Diploma or Degree in Business Administration, Finance, Insurance

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

WHO WE ARE

Specialist Risk Group (SRG) is a people and culture-led specialist insurance intermediary, backed by world-renowned investors Temasek and Warburg Pincus. We focus on areas of insurance where deepexpertisematters most, delivering tailored solutions for complex and often underserved risks across Asia and internationally. Our teams combine strong market knowledge of our region with access to the wider capabilities of the Group internationally.

At SRG, we are building a business we are proud of, defined by specialist thinking, collaboration and a commitment to doing difficult things well. Our approach is deliberately personal and hands‑on, shaped by people who understand their markets and take responsibility for delivering the right outcomes.

PURPOSE OF ROLE

Specialist Risk Group is seeking an Associate, Benefits Solutions Administration to support the smooth delivery of administrative and operational activities within the Benefits Solutions team.

The role involves providing day-to-day support across billing, member movements, policy documentation, premium payment tracking, reporting, and general broker operations administration. This position playsan important rolein ensuringaccuraterecords,timelyprocessing, and a high standard of service to clients, insurers, and internal stakeholders.

ABOUT YOU

You are a detail-oriented andorganisedadministrator who is comfortable managing multiple tasks and working with data, documents, and deadlines. You take pride in accuracy, communicate clearly, and enjoy supporting a team to deliver reliable and responsive service.

Your strengths include strong administrative discipline, good numerical skills, a proactive working style, and the ability to follow through on tasks with care and consistency.

KEY ACCOUNTABILITIES

• Process policy administration activities, including policy issuance, renewals, endorsements, and documentation.
• Manage member movements, including enrolments, additions, deletions, and updates to employee benefit schemes.
• Prepare and maintain accurate records of policy documents, client files, and benefit-related information.
• Coordinate billing activities, premium collection, and reconciliation with insurers and clients.
• Monitor premium payment statuses and follow up on outstanding payments where required.
• Generate regular reports for clients, insurers, and internal stakeholders.
• Liaise with insurers, clients, and internal teams to resolve administrative and operational queries.
• Ensure data accuracy and compliance with internal procedures and service standards.
• Support benefit renewal exercises and implementation of new policies.
• Assist with system updates, data entry, and maintenance of operational databases.
• Provide general administrative support to the Benefits Solutions team.

QUALIFICATIONS

Experience:

• Diploma or Degree in Business Administration, Finance, Insurance, or a related discipline.
• 1-3 years of administrative, operations, insurance, or employee benefits experience preferred.
• Fresh graduates with strong administrative skills are welcome to apply.

Skills

• Strong administrative and organisational skills with keen attention to detail.
• Good numerical and data management skills.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to manage multiple tasks and work within deadlines.
• Strong communication and interpersonal skills.
• Customer-focused with a proactive and positive attitude.
• Able to work independently and collaboratively in a team environment.

Why Join Us:

Joining SRG means becoming part of an ambitious, growing organisation that invests seriously in its people. We create opportunities for colleagues to deepen their expertise, broaden their experience, and grow their careers across regions and specialisms. If you are motivated by complex challenges, value strong relationships and want to be part of a business built for the long term, SRG offers the opportunity to grow alongside us.