Benefits Solutions Associate — Data-Driven Admin

Specialist Risk Group; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Specialist Risk Group (SRG) is seeking an Associate, Benefits Solutions Administration to support day-to-day administrative and operational activities within the Benefits Solutions team. The role involves handling policy administration, billing coordination, member movements, records management, and reporting to ensure accuracy, timely processing, and excellent service to clients and insurers.

You will work with internal teams to resolve queries and maintain data integrity, contributing to high

Qualifications

• Diploma or Degree in Business Administration, Finance, Insurance, or a related discipline.
• 1-3 years of administrative, operations, insurance, or employee benefits experience preferred.
• Fresh graduates with strong administrative skills are welcome to apply.

Responsibilities

• Process policy administration activities, including policy issuance, renewals, endorsements, and documentation.
• Manage member movements, including enrolments, additions, deletions, and updates to employee benefit schemes.
• Prepare and maintain accurate records of policy documents, client files, and benefit-related information.
• Coordinate billing activities, premium collection, and reconciliation with insurers and clients.
• Monitor premium payment statuses and follow up on outstanding payments where required.
• Generate regular reports for clients, insurers, and internal stakeholders.
• Liaise with insurers, clients, and internal teams to resolve administrative and operational queries.
• Ensure data accuracy and compliance with internal procedures and service standards.
• Support benefit renewal exercises and implementation of new policies.
• Assist with system updates, data entry, and maintenance of operational databases.
• Provide general administrative support to the Benefits Solutions team.

Skills

Administrative skills

Attention to detail

Data management

Communication

Multitasking

Teamwork

Education

Diploma or Degree in Business Administration/Finance/Insurance

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Specialist Risk Group (SRG) is seeking an Associate, Benefits Solutions Administration to support day-to-day administrative and operational activities within the Benefits Solutions team. The role involves handling policy administration, billing coordination, member movements, records management, and reporting to ensure accuracy, timely processing, and excellent service to clients and insurers.

You will work with internal teams to resolve queries and maintain data integrity, contributing to high