BAU Operations & Reporting Lead

JUST RECRUIT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JUST RECRUIT SINGAPORE PTE. LTD. is seeking a BAU Support Analyst to manage continuity, reporting and issue resolution for the Project Anchor migration in Singapore.

You will coordinate BAU activities, produce dashboards and KPI trackers, and act as the first point of contact for operational issues, ensuring timely escalation and resolution across workstreams. The role targets completion by H1 FY27 and requires strong PM/BA skills.

Qualifications

• Essential Project Management/Business Analyst with experience of 5+ years.
• Desirable Project Management Officer having operationalsupport exposure in his previous roles.
• Skills include stakeholder engagement, BAU reporting and issue resolution.

Responsibilities

• BAU Process Management: coordinate recurring BAU activities and reporting cycles to ensure continuity.
• Operational reporting: produce dashboards, KPI/KRI trackers and scorecards for visibility.
• Issue resolution & escalation support: serve as first contact for BAU issues and log resolutions.

Skills

Project Management

Stakeholder engagement

BAU reporting

Issue resolution

Job description

JUST RECRUIT SINGAPORE PTE. LTD. is seeking a BAU Support Analyst to manage continuity, reporting and issue resolution for the Project Anchor migration in Singapore.

You will coordinate BAU activities, produce dashboards and KPI trackers, and act as the first point of contact for operational issues, ensuring timely escalation and resolution across workstreams. The role targets completion by H1 FY27 and requires strong PM/BA skills.