Bar Supervisor - Lead Guest-Centric F&B & Team Growth

The Garcha Group Marriott International; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Discounts on F&B and room rates

Global Learning + Development tool

2 nights yearly staycation at Garcha/7

20% off F&B at Marriott & Garcha Group

Job summary

The Garcha Group in Singapore is seeking a passionate Food & Beverage professional to join our unique hospitality collection of Marriott-branded hotels. You will help deliver exceptional guest experiences across Maxwell Reserve, The Vagabond Club, and The Serangoon Club, driving service standards and menu knowledge.

You will lead training, maintain hygiene and service practices, coordinate with engineering and housekeeping, and contribute to marketing and revenue plans while creating a warm,

Responsibilities

• Develops plans and prioritises, organises and manages resources in order to accomplish business goals within a specific period.
• Maintains the bar training manual and conduct departmental service training in coordination with the Learning and Development Manager.
• Supports review simulation processes and update evaluation criteria for a smooth operation.
• Interacts with guests and colleagues in a friendly and courteous manner.
• Has extensive knowledge of our food & beverage menus.
• Takes orders and is able to confidently offer different menu options and advice.
• Remembers a guest’s preferences to extend a personalised service.
• Takes guest’s food & beverage orders accurately and inputs into the Point-of-Sale system.
• Anticipates a guest’s needs and verifies satisfaction with each table.
• Delivers all checks and reports to the appropriate place according to established standards.
• Adjusts service to suit guests’ requests and personalizes any interaction with them.
• Uses a Heartist® approach – making guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Job description

The Garcha Group in Singapore is seeking a passionate Food & Beverage professional to join our unique hospitality collection of Marriott-branded hotels. You will help deliver exceptional guest experiences across Maxwell Reserve, The Vagabond Club, and The Serangoon Club, driving service standards and menu knowledge.

You will lead training, maintain hygiene and service practices, coordinate with engineering and housekeeping, and contribute to marketing and revenue plans while creating a warm,