Guest Service Professional (Hotel F&B)

MURRAY PTE. LTD.; Singapore; On-site; SGD 48,000 - 64,000; Full time

Benefits offered by this job

Discounts on Marriott hotel benefits (

Global Learning + Development access

2 nights yearly staycation in Garcha/7

20% off F&B at Garcha Group venues

Job summary

The Garcha Group in Singapore is a boutique hotel group overseeing Maxwell Reserve, The Vagabond Club and The Serangoon House. We are seeking a role focused on delivering exceptional restaurant service and maintaining the brand ambience across our venues.

Responsibilities include ensuring top-tier service, coordinating with culinary teams, attending Marriott L&D trainings, and upholding sanitation and quality standards in line with Singapore Government and Marriott guidelines.

Responsibilities

• Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).
• Ensure restaurants have the correct "vibe" at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).
• Communicate politely and effectively with the culinary team.
• Entertain guests in a consistent, professional and positive attitude.
• Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Monitor the quality and quantity of all food and beverage items served.
• Inventory management and reporting routinely.
• Any other duties/tasks as requested by management.

Job description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

• Maxwell Reserve, Autograph Collection Hotel (Marriott);
• The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
• The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

• Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)
• Whiskey Library & Jazz Club (The Vagabond Club)
• GupShup (The Serangoon House)

Garcha Group Benefits:

• As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
• As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)
• 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.
• 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).
• Ensure restaurants have the correct "vibe" at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).
• Communicate politely and effectively with the culinary team.
• Entertain guests in a consistent, professional and positive attitude.
• Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Monitor the quality and quantity of all food and beverage items served.
• Inventory management and reporting routinely.
• Any other duties/tasks as requested by management.