Banking Service Specialist — Cash & Customer Care

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a customer service oriented individual to attend to walk-in customers at the counter in a banking environment. The role involves handling counter transactions, cash deposits and withdrawals, and ensuring service delivery standards to achieve total customer satisfaction.

The successful candidate will also be expected to prospect banking products and services to customers, leveraging a pleasant personality and strong customer service skills.

Qualifications

• Good attitude with pleasant personality and a flair for customer service.
• Experience in handling cash transactions and counter experience have add an advantage.

Responsibilities

• Attend to walk-in customers.
• Handle over the counter transactions including cash deposits and withdrawals accurately.
• Assist in customers' enquiries and ensure service delivery standards are met in achieving total customer satisfaction.
• Prospect banking products and services to customers.

Skills

Customer service

Cash handling

Counter experience

Job description

PERSOL Singapore Pte Ltd is seeking a customer service oriented individual to attend to walk-in customers at the counter in a banking environment. The role involves handling counter transactions, cash deposits and withdrawals, and ensuring service delivery standards to achieve total customer satisfaction.

The successful candidate will also be expected to prospect banking products and services to customers, leveraging a pleasant personality and strong customer service skills.