Branch Banking Specialist: Customer Service & Cash

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 26,000 - 32,000; Full time

Job summary

PEOPLE PROFILERS PTE. LTD. in Singapore is seeking a Customer Service Associate to assist customers with branch transactions and inquiries. You will promote banking products and ensure accurate reconciliation at day end.

The role requires a service-oriented mindset, good communication, and the ability to work in a fast-paced environment while adhering to procedures and regulatory requirements.

Qualifications

• Experience in customer-facing roles preferred.
• Strong service mindset and ability to communicate clearly.
• Detail-oriented with ability to handle cash accurately.

Responsibilities

• Assist customers at the branch with over-the-counter transactions.
• Respond to enquiries through face-to-face interactions and phone calls.
• Promote banking products based on customer needs.
• Perform end-of-day reconciliation and balance transactions.
• Handle petty cash administration and staff reimbursements.
• Maintain documentation and provide basic administrative support.
• Ensure compliance with internal procedures and regulatory requirements.
• Support the branch team with ad-hoc duties when required.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Numerical accuracy

Multitasking

Education

GCE O-Level or equivalent

Job description

PEOPLE PROFILERS PTE. LTD. in Singapore is seeking a Customer Service Associate to assist customers with branch transactions and inquiries. You will promote banking products and ensure accurate reconciliation at day end.

The role requires a service-oriented mindset, good communication, and the ability to work in a fast-paced environment while adhering to procedures and regulatory requirements.