Banking IT Network Operations Engineer

GREENLANE PRIVATE LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GREENLANE PRIVATE LTD. in Singapore seeks a Network Operations Specialist to proactively support and maintain the bank's IT services, ensuring security and stability.

You will monitor TCP/IP, routing, switching, firewalls, DNS, and VPN, administer user accounts and access controls, and participate in rotational shift coverage to provide continuous support. Proficiency in English and Mandarin is required for liaising with Mandarin-speaking stakeholders.

Qualifications

• Experience in network operations or enterprise IT environments.
• Knowledge of IT infrastructure components and security practices.
• Ability to work in a fast-paced, banking IT setting.

Responsibilities

• Maintain daily network infrastructure and IT operations to ensure system stability and uninterrupted service
• Troubleshoot and resolve network, system, and connectivity issues promptly to minimize downtime
• Monitor and manage network environments including TCP/IP, routing, switching, firewalls, DNS, and VPN to uphold performance and security
• Administer user accounts, permissions, and access controls to protect system integrity and data security
• Participate in rotational shift coverage to provide continuous operational support
• Support IT audit activities by assisting in compliance checks and remediation efforts
• Assist with infrastructure enhancement projects and ad hoc technical initiatives as assigned by the Department Head
• Collaborate with internal stakeholders to facilitate smooth IT operations across the bank

Skills

Network operations

Infrastructure support

Troubleshooting

Team collaboration

Education

Bachelor's Degree in Information Technology, Computer Engineering, or related discipline

Job description

Job Summary

You will proactively support and maintain the network infrastructure and operational stability of a leading financial institution, ensuring secure and continuous IT services within an enterprise banking environment.

Responsibilities

• Maintain daily network infrastructure and IT operations to ensure system stability and uninterrupted service
• Troubleshoot and resolve network, system, and connectivity issues promptly to minimize downtime
• Monitor and manage network environments including TCP/IP, routing, switching, firewalls, DNS, and VPN to uphold performance and security
• Administer user accounts, permissions, and access controls to protect system integrity and data security
• Participate in rotational shift coverage to provide continuous operational support
• Support IT audit activities by assisting in compliance checks and remediation efforts
• Assist with infrastructure enhancement projects and ad hoc technical initiatives as assigned by the Department Head
• Collaborate with internal stakeholders to facilitate smooth IT operations across the bank

Preferred competencies and qualifications

• Bachelor’s Degree in Information Technology, Computer Engineering, or related discipline
• Experience in network operations, infrastructure support, or enterprise IT environments
• Familiarity with banking or financial institutions’ IT environments
• Proficiency in English and Mandarin to liaise effectively with Mandarin-speaking stakeholders
• Strong problem-solving skills to independently address technical challenges in a fast-paced setting
• Effective communication and coordination skills to work collaboratively within a team