Banking Customer Service Specialist 12-Month Contract

PERSOL; Singapore; Sur place; SGD 29 000 - 40 000; Plein temps

Avantages offerts par ce poste

Night shift allowance

Transport allowance

Training provided

Location flexibility after training

Résumé du poste

PERSOL is seeking a Banking Customer Service Officer (Call Centre) for a 12-month contract, with 3 months of training and a structured schedule. The role offers a base salary range of 2,600–3,600 SGD monthly, plus up to 1,000 SGD allowance after training, including a 600 SGD night shift allowance and 400 SGD transport allowance.

Location choices include Jurong East or Changi Business Park after training. The position involves handling customer inquiries, providing banking solutions, and

Qualifications

• Well-spoken and able to communicate clearly.
• Positive learning attitude and adaptability.
• Proficient with Microsoft Office applications.

Responsabilités

• Provide personalised customer service over the phone.
• Assist customers with banking products, accounts and service enquiries.
• Understand customer needs and provide suitable solutions.
• Identify cross-selling opportunities during customer interactions.
• Deliver quality service and support customer satisfaction.
• Gather customer feedback and identify common issues for improvement.

Connaissances

Well-spoken

Good learning attitude

Microsoft Office

Outils

Microsoft Office

Description du poste

PERSOL is seeking a Banking Customer Service Officer (Call Centre) for a 12-month contract, with 3 months of training and a structured schedule. The role offers a base salary range of 2,600–3,600 SGD monthly, plus up to 1,000 SGD allowance after training, including a 600 SGD night shift allowance and 400 SGD transport allowance.

Location choices include Jurong East or Changi Business Park after training. The position involves handling customer inquiries, providing banking solutions, and