Banking Customer Care Specialist (Inbound) – North-East

D L Resources Pte Ltd; Singapore; On-site; SGD 27,000 - 36,000; Full time

Benefits offered by this job

Paid training

Job summary

D L Resources Pte Ltd in Singapore is offering a 5-week paid training program focused on bank products, services, CRM systems, and on-the-job learning.

The role is non-sales, with inbound calls, customer fulfilment and strict adherence to compliance. Suitable for applicants with and without experience, requiring good English, a can-do attitude, and willingness to work staggered shifts in the North-East region.

Qualifications

• No prior experience required; training provided.
• Must have strong written and spoken English.
• Willing to work staggered shifts including weekends and public holidays.

Responsibilities

• Handle inbound calls for bank accounts servicing campaigns and enquiries.
• Fulfill customer requests and ensure timely case closure.
• Maintain confidentiality and comply with bank standards.

Skills

Customer service

Communication skills

English proficiency

MS Office

Team player

Positive attitude

Tools

MS Office

Job description

D L Resources Pte Ltd in Singapore is offering a 5-week paid training program focused on bank products, services, CRM systems, and on-the-job learning.

The role is non-sales, with inbound calls, customer fulfilment and strict adherence to compliance. Suitable for applicants with and without experience, requiring good English, a can-do attitude, and willingness to work staggered shifts in the North-East region.