Banking Customer Care Specialist
PERSOL SINGAPORE PTE. LTD.
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Job summary
PERSOL SINGAPORE PTE. LTD. is seeking a customer service officer for their contact center in Singapore. The role involves delivering personalized service over the phone and identifying customer needs to provide tailored solutions.
The ideal candidate will demonstrate a commitment to excellent service and will actively seek customer feedback to drive improvements in service delivery.
Responsibilities
- Deliver personalized service over the telephone to customers in call center.
- Understand customers' needs and provide appropriate solutions.
- Identify cross-sell opportunities during customer interaction.
- Deliver excellent quality service to achieve total customer satisfaction.
- Solicit customers' feedback and identify problem trends.
Job description
Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.
PERSOL SINGAPORE PTE. LTD.
PERSOL SINGAPORE PTE. LTD.
Typically Replies in 30 DaysIslandwide
Contract, Full Time
Non-executive
Customer Service
PERSOL SINGAPORE PTE. LTD.
Typically Replies in 30 DaysIslandwide
Contract, Full Time
Non-executive
No exp required
Customer Service
$2,800 to $4,000 Monthly 5 applications Posted 15 Jun 2026 Closed on 15 Jul 2026See how you compare with other applicants
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Office Administration
Authorization
Attention to Detail
Process Management
Customer Oriented
Banking
Customer Service
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