Branch Teller & Customer Service Specialist

PERSOL; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

PERSOL is seeking a front-line banking associate in Singapore to attend to walk-in customers, facilitate counter transactions, and assist with customer inquiries while upholding service standards. The role also involves promoting banking products and services to clients, aiming for total customer satisfaction.

Experience with cash handling is advantageous. A positive, customer-focused attitude is essential to excel in this client-facing position and support a smooth operating counter environment.

Qualifications

• Good attitude with pleasant personality and a flair for customer service.
• Experience in handling cash transactions and counter experience have add an advantage.

Responsibilities

• Attend to walk-in customers.
• Handle over the counter transactions including cash deposits and withdrawals accurately.
• Assist in customer's enquiries and ensure service delivery standards are met in achieving total customer satisfaction.
• Prospect banking products and services to customers.

Skills

Customer service

Cash handling

Walk-in customers

Job description

PERSOL is seeking a front-line banking associate in Singapore to attend to walk-in customers, facilitate counter transactions, and assist with customer inquiries while upholding service standards. The role also involves promoting banking products and services to clients, aiming for total customer satisfaction.

Experience with cash handling is advantageous. A positive, customer-focused attitude is essential to excel in this client-facing position and support a smooth operating counter environment.