Avionic Technical Representative - Customer Response Center

Bombardier Transportation GmbH; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading aviation company in Singapore seeks an Avionic Technical Representative to provide technical support for business aircraft. The ideal candidate has at least 10 years of experience, a diploma in Aircraft Maintenance (Avionics), and strong communication skills in both English and French. Responsibilities include troubleshooting aircraft systems and preparing technical reports. This role requires flexibility for off-site assignments and working various shifts.

Qualifications

• Minimum 10 years of experience in Interior and Green Aircraft domains.
• Experience with Bombardier aircraft systems preferred.
• AME license or equivalent is an asset.

Responsibilities

• Provide technical guidance and troubleshooting support.
• Prepare technical reports and correspondence.
• Lead issue resolution meetings.

Skills

Technical knowledge of aircraft systems

Problem-solving skills

Customer focus

Strong communication skills in English and French

Education

College Diploma in Aircraft Maintenance (Avionics)

Tools

MS Office Programs

Job description

Avionic Technical Representative - Customer Response Center

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

Qualifications

• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express.
• However, candidates with avionics technical knowledge on other Bombardier products will also be considered.
• You have a minimum of ten (10) years’ experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English and French communication skills (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off-site assignments on short notice (10%).
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.