Automotive Delivery & Customer Experience Specialist

Inchcape

Singapore

In loco

SGD 36.000 - 60.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Inchcape Singapore is looking for a Delivery Consultant to join our team, helping to deliver vehicles to customers and explain features, warranties and service schedules.

You will coordinate with the PDI centre, conduct pre-delivery checklists, confirm appointments, and ensure documents are completed and filed while maintaining excellent customer service.

Join a dynamic, customer-focused team in a fast-paced environment and contribute to a seamless delivery experience for our valued customers.

Competenze

  • Service oriented and results-driven.
  • Able to work in a fast-paced environment.
  • Must possess a valid Class 3 license.

Mansioni

  • Assist to conduct new vehicle delivery process for customers.
  • Confirm appointment for delivery with customers and ensure efficient and smooth delivery process.
  • Conduct pre-delivery checklist and ensure vehicle is ready for delivery.
  • Coordinate with PDI centre on deliveries and arrange for rectification if any and follow up.
  • Demonstrate and explain vehicle features, warranty, and service schedules to customers.
  • Explain delivery documents and ensure they are completed, signed, and filed accordingly.
  • Assist customer to make appointment for first servicing.
  • Ensure consistent customer service is provided throughout the delivery process.

Conoscenze

Customer service
Team player
Organised
Results-driven
Communication skills

Descrizione del lavoro

Inchcape Singapore is looking for a Delivery Consultant to join our team, helping to deliver vehicles to customers and explain features, warranties and service schedules.

You will coordinate with the PDI centre, conduct pre-delivery checklists, confirm appointments, and ensure documents are completed and filed while maintaining excellent customer service.

Join a dynamic, customer-focused team in a fast-paced environment and contribute to a seamless delivery experience for our valued customers.

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