Automotive Delivery Experience Specialist

Inchcape Shipping Services (S) Pte Ltd; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Inchcape Singapore is seeking a Delivery Consultant to join our on-site team in Singapore. You will coordinate the end-to-end vehicle delivery process, confirm appointments, and ensure a smooth handover while explaining features, warranties, and service schedules to customers.

Join a dynamic, customer-focused team, driving high-quality service experiences and seamless post-delivery follow-ups including servicing appointments.

Qualifications

• Must possess a valid Class 3 license.
• Strong customer service mindset and communication skills.
• Ability to coordinate deliveries and manage time effectively.

Responsibilities

• Assist to conduct new vehicle delivery process for customers.
• Confirm appointments for delivery with customers and ensure a smooth process.
• Conduct pre-delivery checklist and ensure vehicle is ready for delivery.
• Coordinate with PDI centre on deliveries and arrange for rectification as needed.
• Demonstrate and explain vehicle features, warranty, and service schedules to customers.
• Explain delivery documents and ensure they are completed, signed, and filed.
• Assist customer to book first servicing.

Skills

Service oriented

Team player

Disciplined

Organized

Customer-focused

Job description

Inchcape Singapore is seeking a Delivery Consultant to join our on-site team in Singapore. You will coordinate the end-to-end vehicle delivery process, confirm appointments, and ensure a smooth handover while explaining features, warranties, and service schedules to customers.

Join a dynamic, customer-focused team, driving high-quality service experiences and seamless post-delivery follow-ups including servicing appointments.