Delivery Consultant

Inchcape Shipping Services (S) Pte Ltd; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Inchcape Singapore is seeking a Delivery Consultant to join our on-site team in Singapore. You will coordinate the end-to-end vehicle delivery process, confirm appointments, and ensure a smooth handover while explaining features, warranties, and service schedules to customers.

Join a dynamic, customer-focused team, driving high-quality service experiences and seamless post-delivery follow-ups including servicing appointments.

Qualifications

• Must possess a valid Class 3 license.
• Strong customer service mindset and communication skills.
• Ability to coordinate deliveries and manage time effectively.

Responsibilities

• Assist to conduct new vehicle delivery process for customers.
• Confirm appointments for delivery with customers and ensure a smooth process.
• Conduct pre-delivery checklist and ensure vehicle is ready for delivery.
• Coordinate with PDI centre on deliveries and arrange for rectification as needed.
• Demonstrate and explain vehicle features, warranty, and service schedules to customers.
• Explain delivery documents and ensure they are completed, signed, and filed.
• Assist customer to book first servicing.

Skills

Service oriented

Team player

Disciplined

Organized

Customer-focused

Job description

Delivery Consultant

Location: Singapore

Job details: On Site

Working hours: Rotating 5.5 working days. Off day and rest day on weekdays - 0815-1700 (Mon to Fri) , 0800-1630 (Sat & Sun)

Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Singapore, part of Inchcape's global network.

You'll play a key part in growing a global business that's transforming our industry, working with the world's leading automotive brands, and delivering great experiences for our customers.

We are seeking a Delivery consultant to join our team in Singapore. In this position you will collaborate with a dynamic, diverse team to deliver exceptional service and repairs bringing your expertise and passion for quality to drive your career forward.

What you'll do:

• Assist to conduct new vehicle delivery process for customers.
• Confirm appointment for delivery with customers and ensure efficient and smooth delivery process.
• Conduct pre-delivery checklist and ensure vehicle is ready for delivery.
• Coordinate with PDI centre on deliveries and arrange for rectification if any and follow up.
• Demonstrate and explain vehicle features, warranty, and service schedules to customers.
• Explain delivery documents and ensure they are completed, signed, and filed accordingly.
• Assist customer to make appointment for first servicing.
• Ensure consistent customer service is provided throughout the delivery process.

About you:

• Service oriented, objective driven, team player, disciplined and organised.
• Able to work well in a team setting, results-driven and fast-paced environment
• Must possess a valid Class 3 license