Vehicle Delivery Specialist: Customer Experience & Prep

Inchcape Singapore; Singapore; Sur place; SGD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health and life insurance (including a

Vehicle purchase discounts

Résumé du poste

Inchcape Singapore is seeking a Delivery consultant to join our team in Singapore. You will play a key role in delivering new vehicle experiences, coordinating delivery appointments and ensuring smooth pre-delivery checks.

You will explain vehicle features, warranties, and service schedules to customers to build confidence and trust. The role emphasizes customer service excellence in a fast-paced environment and requires working with a diverse team to deliver high-quality service and care

Qualifications

• Service oriented, objective driven, team player, disciplined and organised.
• Able to work well in a team setting, results-driven and fast-paced environment.
• Must possess a valid Class 3 license.

Responsabilités

• Assist to conduct new vehicle delivery process for customers.
• Confirm appointment for delivery with customers and ensure efficient and smooth delivery process.
• Conduct pre-delivery checklist and ensure vehicle is ready for delivery.
• Coordinate with PDI centre on deliveries and arrange for rectification if any and follow up.
• Demonstrate and explain vehicle features, warranty, and service schedules to customers.
• Explain delivery documents and ensure they are completed, signed, and filed accordingly.
• Assist customer to make appointment for first servicing.
• Ensure consistent customer service is provided throughout the delivery process.

Connaissances

Service oriented

Team player

Disciplined

Organised

Results-driven

Fast-paced

Class 3 license

Description du poste

Inchcape Singapore is seeking a Delivery consultant to join our team in Singapore. You will play a key role in delivering new vehicle experiences, coordinating delivery appointments and ensuring smooth pre-delivery checks.

You will explain vehicle features, warranties, and service schedules to customers to build confidence and trust. The role emphasizes customer service excellence in a fast-paced environment and requires working with a diverse team to deliver high-quality service and care