Associate Wellbeing Coordinator (Stroke)

National Neuroscience Institute; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

National Neuroscience Institute in Singapore seeks a Care Coordinator to support holistic care for neurology and neurosurgery patients. You will screen symptoms and needs, coordinate care, and liaise with families and partners to ensure timely services.

The role involves maintaining care plans, educating patients on self-management, and participating in outreach activities within the clinic setting.

Qualifications

• Recognised Diploma with or without relevant working experience in healthcare setting.

Responsibilities

• Establish strong rapport with patients, families, and care partners.
• Be main contact for care coordination and navigation.
• Assist in screening patients for health and social care needs (distress thermometer, vital signs, caregiver burden).Escalate to medical/nursing when appropriate.
• Assist in collating screening forms and populating database.
• Monitor patient conditions through calls or home visits and coordinate care services.
• Maintain updated care plan documentation if required.
• Educate patients and families on self-management and healthy lifestyle.
• Support community outreach and engagement efforts.

Skills

MS Office

Healthcare documentation

Education

Diploma in Healthcare

Tools

Microsoft Access

Job description

Under the guidance of the NNI Stroke team, you will aid in implementing screening of patient and caregiver symptoms and needs in the NNI clinic as part of holistic care for NNI Neuropalliative Care patients with neurological and neurosurgical disorders as follows:

• Establish strong rapport and working relationships with patients, patients' family members, internal and external stakeholders and (where necessary) community care partners.
• Be the main point of contact for care coordination and navigation.
• Assist in screening patients for health and/or social care needs such as administering distress thermometer screening, basic vital sign measurements, simple questionnaires to understand caregiver burden, etc. Escalate care to medical/nursing when appropriate.
• Assist in collation of screening forms and population of database.
• Assist the team in monitoring and follow-up on patients' conditions through phone calls or home visits, and help in coordinating various care services.
• If required, maintain updated documentation of care plan, post-intervention follow-ups, and engagements.
• Assist in educating patients and their family on the self-management of illness and importance of a healthy lifestyle, and for reinforcing individualised patient and caregiver education.
• Support team with community outreach and engagement efforts.

Job Requirements

• Recognised Diploma with or without relevant working experience in healthcare setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Power point)
• Knowledge in Microsoft Access would be an advantage.