Associate Wellbeing Coordinator (Stroke)

NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

The National Neuroscience Institute of Singapore seeks a dedicated care coordinator to support the Stroke team in implementing patient and caregiver symptom screening within the clinic. You will establish rapport with patients and families, coordinate care, assist with screening and data collection, and help follow-up on health needs via calls or home visits.

This role requires a recognised healthcare diploma and proficiency with Microsoft Office; knowledge of Access is a plus, supporting

Qualifications

• Recognised Diploma with or without relevant working experience in healthcare setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge in Microsoft Access would be an advantage.

Responsibilities

• Screen patients and caregivers for health and social care needs during clinic visits.
• Establish rapport and coordinate care with patients, families and partners.
• Be the main point of contact for care coordination and navigation.
• Assist in screening forms and populate the patient database.
• Support follow-up on patients' conditions through calls or home visits.
• Keep documentation of care plans and post‑intervention follow-ups updated.
• Educate patients and families on self‑management and healthy lifestyle.
• Support community outreach and engagement efforts.

Education

Diploma in healthcare

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Access

Job description

Under the guidance of the NNI Stroke team, you will aid in implementing screening of patient and caregiver symptoms and needs in the NNI clinic as part of holistic care for NNI Neuropalliative Care patients with neurological and neurosurgical disorders as follows:

• Establish strong rapport and working relationships with patients, patients’ family members, internal and external stakeholders and (where necessary) community care partners.
• Be the main point of contact for care coordination and navigation.
• Assist in screening patients for health and/or social care needs such as administering distress thermometer screening, basic vital sign measurements, simple questionnaires to understand caregiver burden, etc. Escalate care to medical/nursing when appropriate.
• Assist in collation of screening forms and population of database.
• Assist the team in monitoring and follow-up on patients’ conditions through phone calls or home visits, and help in coordinating various care services.
• If required, maintain updated documentation of care plan, post-intervention follow-ups, and engagements.
• Assist in educating patients and their family on the self-management of illness and importance of a healthy lifestyle, and for reinforcing individualised patient and caregiver education.
• Support team with community outreach and engagement efforts.

Job Requirements

• Recognised Diploma with or without relevant working experience in healthcare setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Power point)
• Knowledge in Microsoft Access would be an advantage.