Assistant / Care Coordinator* (Contract)

National University Polyclinics; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

National University Polyclinics is seeking an Assistant / Care Coordinator on a contract to support a multidisciplinary care team in delivering holistic patient care. You will assist in coordinating care activities, track clinical indicators, and use IT tools to document care provided.

Qualified candidates are expected to communicate effectively in English and at least one local language, possess good interpersonal skills, and work well in a team environment. Healthcare exposure is preferred.

Qualifications

• Experience in healthcare preferred.
• Good verbal and written communication skills.
• Pleasant disposition and team player attitude.

Responsibilities

• Coordinate and provide patient care activities using IT systems to document care.
• Track clinical indicators and close gaps in preventive care and vaccination where applicable.
• Assist in coordinating care plans and liaise with care teams and patients/caregivers.
• Provide basic health education to improve health literacy and access to resources.

Skills

Communication skills

Coordination

Interpersonal skills

Team player

English + local language

Microsoft Office

Self-motivated

Education

Health promotion qualification (advantage)

Tools

Microsoft Office

Job description

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Assistant / Care Coordinator* (Contract)

Job ID: 237

Job Function: Ancillary

Institution: National University Polyclinics

As part of the multidisciplinary team, you get to provide holistic and incredible care, empower patients and caregivers to take charge of their own health through technology, raise awareness and accessibility of available resources that can be tapped on, nudging them towards action.

Strategic outcomes and goals include:

• To build relationships with internal (care team) and external stakeholders (patients and caregivers).
• To contribute to achieving clinical outcomes for preventive health screenings and reduce readmission and escalations to tertiary care, and, to gather social determinants of health pertinent to influencing social and health outcomes in positive ways
• Leverage on technology to empower patients to improve health literacy and accessibility to resources
• Responsible for assisting in coordinating and providing patient care activities. This includes the use of IT systems to track, perform and document established clinical indicators and care given to patient.
• You will perform basic parameter measurements, close preventive screening and vaccination gaps in relation to national programmes/initiatives.
• You will also provide basic health education to improve patients' knowledge on lifestyle management, social and physical activities through social prescribing, the use of health monitoring devices (e.g. home blood pressure, glucose and weight monitoring, as well as advise patients on vaccination requirements.)

Requirement

• Qualification in health promotion will have an advantage.
• Preferably with some working experience in healthcare
• Good verbal and written communication skills
• Pleasant disposition and personality
• Possess good interpersonal skills, a positive attitude towards work and is a team player.
• Good communication and coordination skills
• Self-motivated and has interest in patient care.
• Able to communicate in English and a local language/dialect.
• Proficient in Microsoft Office including Excel, Words and Power Point