Associate Specialist, Facilities & Sustainability (Asia Pacific)

NTT DATA, Inc.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

NTT DATA, Inc. is seeking an Associate Specialist to oversee general maintenance and repairs within office environments and related buildings in Singapore.

You will ensure requests are completed in line with service level agreements and coordinate with facilities, security, and vendors to uphold operations. The role requires 3-5 years of relevant experience, strong organization and communication skills, and knowledge of safety compliance and facility layouts.

Qualifications

• Relevant college education.
• 3-5 years' experience in a similar role.
• Experience in facilities management is a plus.

Responsibilities

• Ensure that all maintenance and repair requests received within the NTT DATA office environment and related buildings are carried out in line with the service level agreement.
• Coordinates the distribution of and response to all service requests related to the facilities.
• Conduct daily checks, verify cleanliness of all areas to ensure smooth operation and perform recovery on defects where necessary.
• Provides and monitor support with the distribution of and response to all service requests related to the facilities.
• Coordinates routine maintenance and repairs schedule.
• Documents and maintains the maintenance database and ensures tasks are completed as scheduled.
• Ensures buildings, offices and equipment are maintained to required standards and service levels.
• Supports and maintains office facilities, tools, equipment, and stock levels.
• Liaises with internal and external stakeholders including building services management, security, access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to management.
• Checks contractor documentation and maintains records such as permits, leases and correspondence.
• Supports in-house events and logistics coordination with vendors.
• Manages Business Continuity Plan projects and ESG data initiatives.
• Performs other relevant tasks as required by management.

Skills

Positive attitude

Highly organized

Strong communication

Safety compliance

Proactive and independent

Hygiene knowledge

Facility layout knowledge

Time and project management

Education

Relevant college education

Job description

Job Description & Requirements

The primary responsibility of the Associate Specialist is to ensure that general maintenance and repairs within the NTT DATA office environment and related buildings, including tenants are carried out within the service level agreement.

Key roles and responsibilities:

• Ensure that all maintenance and repair requests received within the NTT DATA office environment and related buildings are carried out in line with the service level agreement

• Coordinates the distribution of and response to all service requests related to the facilities

• Conduct daily , check the cleanliness of all areas to ensure smooth operation and perform recovery on defects where necessary

• Provides and monitor support with the distribution of and response to all service requests related to the facilities.

• Coordinates routine maintenance and repairs schedule.

• Provides and document support with ensuring that the tasks are completed according to the schedule and update and maintain the maintenance database.

• Ensures that buildings, offices and equipment are maintained to the required standards and that service levels are met.

• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.

• Liaises with all internal and external stakeholders including building services management, security, and access control and cleaning staff.

• Escalates non-performance of internal and external stakeholders to the management.

• Checks all contractor documentation and maintain records such as permits, leases and correspondence on behalf of the business.

• Support all in-house, adhoc events and activities (logistics set-up, cordinate with vendors etc.)

• Business Continuity Plan project management

• Sustainability / Social Impact (CSR) and ESG Data project management

• Performs any other relevant tasks as required by management.

Knowledge, skills, and attributes

• Demonstrate a positive attitude towards work and can manage assigned job processes

• Highly organized in administrative skills

• Solid verbal and written communication skills with stakeholders at all levels

• Knowledgeable of local safety compliance and practices

• Proactive and motivated and work independently producing quality work.

• Good knowledge of general hygiene practices.

• Good knowledge of facility layout.

• Good time management and project / coordination management skills

• Able to lead a small team for projects

• Ability to work well under pressure.

Academic qualifications and certifications:

Relevant college education

Experience required:

Relevant 3-5 years experience in a similar position and/or environment