Associate / Senior Associate Airport Operations (Safety, Security & Load Control)

Singapore Airlines Limited; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

Singapore Airlines Limited seeks an Associate/Senior Associate in Airport Operations, focusing on Safety, Security & Load Control within the Airport Operations Department. You will support the SSC team with safety audits, HIRA, training and process improvements across stations to ensure compliance and best practices.

The role requires a Diploma in any discipline, experience in airport/flight operations preferred, and strong analytical, written and verbal communication skills, with proficiency in

Qualifications

• Diploma in any discipline.
• Experience in airport operations and/or flight operations preferred.
• Experience in safety management system advantageous.
• Familiar with Microsoft Office products (Word, Excel and PowerPoint).
• Strong critical thinking skills.
• Strong written and communication skills.
• Good organisation skills with a keen attention to detail.

Responsibilities

• Admin for AOSSC (Safety & Security).
• Assist with email queries from stations and service providers on ground safety and security matters.
• Assist with preparing for Safety Management System and IATA Operational Safety Audits.
• Assist with conducting annual Continuous Self-Assessment (CSA) exercise.
• Communicate with stations to update on any ground safety, security and load control changes and share best practices.
• Ensure AOD auditors’ and CSO staff training currency is up to date.
• Update manuals with new procedures/policies and ensure updated versions are available in the GSD database.
• Compile and review Hazard Identification and Risk Assessment (HIRA) forms submitted by stations every 2 years or as required.
• Assist to review and maintain a HIRA register per SMS requirements.
• Arrange/Coordinate meetings and events and safety campaigns.
• Ensure payments for fines to authorities are relayed to Procurement/Finance for recovery against service providers.
• Conduct surveys and collate responses.
• Ground Safety and Security
• Perform ground safety (ground handling and cargo) and process audits on SIN and overseas stations based on AOSSC Audit Plan.
• Assist to investigate incidents and hazard reports and provide findings and corrective actions.
• All reports must be investigated and updated in the system within target date of completion.
• Assist to analyze safety performance data for insights and generate/write reports.
• Actively drive ground safety and security initiatives and provide training for ground staff.
• Support Services
• Ad-hoc support for crisis or major flight disruption handling at airport or overseas stations.

Skills

Critical thinking

Written communication

Communication skills

Organization skills

Attention to detail

Education

Diploma in any discipline

Tools

Microsoft Office

Job description

Associate / Senior Associate Airport Operations (Safety, Security & Load Control)

Job Description

The successful candidate will be part of the Airport Operations Department (AOD), under the Customer Services & Operations (CSO) Division. Supporting the Safety, Security & Compliance (SSC)team, he she will be responsible for the following:

Key Responsibilities
Administration for AOSSC (Safety & Security)

• Assist withemail queries from stations and service providers on ground safety and security matters
• Assist with preparing for Safety Management System and IATA Operational Safety Audits
• Assist with conducting annual Continuous Self-Assessment (CSA) exercise
• Communicate with stations to keep them updated on any ground safety, security and load control related process or procedural changes as well as share best practices and lessons learnt from incidents.
• Ensure AOD auditors’ and CSO staff training currency are up to date.
• Update the manuals with the new procedures / policies where applicable. Inform users whenever there are updates to the manuals and ensure that the updated versions are available in the GSD database.
• Compile and review Hazard Identification and Risk Assessment (HIRA)forms submitted by stations once every 2 years or as and when required.
• Assist to review and maintain a HIRA register, which has to be reviewed once every 2 years as per SMS requirements.
• Arrange/Coordinate meetings and events as well as safety campaigns as and when required.
• Ensure payments for fines to authorities are relayed to Procurement Dept or Finance for recovery against service providers, where applicable
• Conduct surveys and collate responses from the various parties

Ground Safety and Security

• Conduct Hazard Identification and Risk Assessment (HIRA) for AOSSC and CSO once every 2 years or as and when required
• Work closely with relevant departments and stations to implement changes required to comply with regulation changes.
• Perform ground safety (ground handling and cargo) and process audits on SIN and overseas stations based on AOSSC Audit Plan.
• Assistto investigate incidents and hazard reports and provide the necessary findings and corrective actions. All reports must be investigated and updated in the system within the stipulated target date of completion
• Assistto analyze safety performance data for insights and generate/write reports
• Actively drive ground safety and security initiatives/promotion activities for implementation in stations; as well as produce/provide sustainable training on ground safety and security for ground staff.

Support Services

• Ad-hoc support for crisis or major flight disruption handling at airport or overseas stations.

Requirements

• Diploma in any discipline
• Experience in airport operations and/or flight operations is preferred
• Experience in safety management system is advantageous
• Familiar with Microsoft Office products (especially Word, Excel and Powerpoint)
• Strong critical thinking skills
• Strong written and communication skills
• Good organisation skills with a keen attention to detail