Assistant Manager - Operations

ST LOGISTICS PTE. LTD.; Singapore; On-site; SGD 100,000 - 145,000; Full time

Job summary

ST LOGISTICS PTE. LTD. in Singapore is seeking an experienced Operations Manager to lead AMC operations across passenger, cargo, and ground activities while ensuring safety, regulatory compliance, and service quality.

You will oversee planning, resourcing, budgets, and audits, coordinate with customers and partners, and drive continuous improvement in maintenance, safety, and efficiency within a dynamic aviation support environment.

Qualifications

• Diploma / Degree with operation management experience preferred.
• Prior experience with aviation / fuel operations industry is preferred.
• Ability to use Apps and have cybersecurity awareness.
• Proficient in MS Office - Excel, Word, PowerPoint.

Responsibilities

• Review SOPs and Work Instructions for passenger operations in line with industry standards and regulatory requirements.
• Establish passenger operations schedule plan, including resourcing, contract management and deployment up to customer standards.
• Execute Passenger Ladder operational plans.
• Approve escorts requests for airbase entries/exits and ensure sufficient manpower.
• Review SOPs and Work Instructions for air cargo operations and develop MHE operational plans.
• Review methods to better manage dangerous goods and hazardous materials.
• Manage overseas deployment activities and fixed-based operation support for foreign military aircraft.
• Review procedures for adherence to legal and other requirements pertaining to the operations site.
• Escalate defects and establish maintenance action plans for in-house facilities and vehicles.
• Co-Chair monthly ops, deployment exercise and safety briefing.
• Manage external auditors and review audit findings to propose preventive and corrective actions.

Skills

Cybersecurity awareness

Education

Diploma / Degree in Operations Management

Tools

MS Office

Job description

Job Responsibilities

Conduct AMC operations (Passenger)

• Review Standard Operating Procedures (SOPs) and Work Instructions for passenger operations in line with industry standards and regulatory requirements
• Establish passenger operations schedule plan, including resourcing, contract management and deployment up to customer's specified standards
• Execute Passenger Ladder operational plans
• Approve requests for escorts in and out of airbase and ensure sufficient manpower

Conduct AMC operations (Cargo)

• Review Standard Operating Procedures (SOPs) and Work Instructions for air cargo operations in line with industry standards and regulatory requirements
• Develop and review Material Handling Equipment (MHE) operational plans
• Review methods and techniques to better manage dangerous goods and hazardous materials

Conduct AMC operations (Ground)

• Manage overseas deployment activities
• Manage the fixed based operation support for foreign military aircraft
• Review procedures for adherence to legal and other requirements pertaining to the operations site

Perform maintenance operations

• Escalate defects to customer's operations team on impact arising from non-availability of GFE/GFP
• Establish maintenance action plans for in-house facilities and vehicles
• Review plans for housekeeping operations within the work premises
• Review discrepancies reports for Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment.

Ensure operational excellence and compliance with quality and safety standards

• Review plans to mitigate identified risks and business disruptions based on team's operations
• Review briefing content, including planning of safety knowledge and new safety requirements
• Co-Chair monthly ops, deployment exercise and safety briefing
• Manage external auditors and review audit findings to propose preventive and corrective action for lapses
• Review Standard Operating Procedures (SOPs) to meet regulatory requirements

Manage people, finance and organisational development

• Review learning roadmap for team's required competencies and qualifications to ensure proper qualifications/ certifications prior to assignment
• Conduct manpower planning to optimise operational efficiency
• Forecast capital and operating departmental budget
• Review and approve purchase requisition based on financial allowable limits (FAL)
• Ensure timely security clearance of staff
• Approve HR operational claims for operational unit
• Propose Scope of Work (SOW) and resources required
• Lead implementation of department's recruitment and retention efforts

Job Requirements

• Diploma / Degree with operation management experience preferred
• Prior experience with avaition / fuel operations industry is preferred
• Ability to use Apps and have cybersecurity awareness
• Proficient in MS Office - Excel, Word, PowerPoint

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by ST Logistics and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at https://www.stlogs.com/pages/personal-data-policy/ and https://www.e2i.com.sg/pdpa/.