Operation Executive

AVENTA SERVICES PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

AVENTA SERVICES PTE. LTD. is seeking a skilled operations leader to oversee day-to-day airport activities, plan staffing, and ensure smooth service delivery. The role includes staff redeployment to meet manpower needs and ongoing training to maintain service standards.

Applicants should have a degree and extensive airport operations experience, including leadership responsibilities. The position requires weekend/PH shifts and a proactive approach to operations management.

Qualifications

• Bachelor degree or higher.
• At least 4 years of relevant industry experience in airport operations or customer service with an airline, airport or ground handling company.
• At least 2 years in a management or leadership role.
• Able to work on shifts and weekends/public holidays.

Responsibilities

• Assist in overseeing airport operations as required.
• Coordinate airport operations including planning staff schedules and relevant reports/paperwork.
• Assist in re-deployment of staff to meet manpower requirements across staff groups.
• Assist in training new staff and ensuring product knowledge is delivered.
• Participate in daily operations and support staff in service delivery.
• Maintain full knowledge of airport services provided by the company.
• Manage ordering, inventory, stationery and stocks for the department.
• Record and maintain records and accounts for all flights serviced.

Skills

Leadership

Operations management

Customer service

Shift work

Education

Bachelor's degree

Job description

• Assist in overseeing Airport operations as required.
• Assist in coordinating airport operations including planning staff schedules, and relevant reports/paperwork.
• Assist in the re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups.
• Assist in training new staff in the department and ensure product knowledge is accurately delivered to staff.
• Participate and help the staff with the daily operations.
• Possess full knowledge of handling airport services provided by the company.
• Responsible for all ordering, inventory, stationery, and stocks for daily use for own department.
• Receiving and maintaining records and accounts for all flights serviced and attended.
• Attend to vendors' queries, feedback, and complaints in a timely professional way.
• Conducting and submitting monthly flight lists for accounting purposes.
• Any additional duties (including hands-on duties) as required.

Requirements

• Minimum Degree and above
• Minimum 4 years' relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport or ground handling company
• Minimum 2 years in a management or leadership role
• Able to work on shifts and weekends/ PH.