Associate, Payroll Executive

RSM Stone Forest Group; Singapore; On-site; SGD 33,000 - 61,000; Full time

Job summary

RSM Stone Forest Group Singapore is seeking a payroll administrator to manage client payrolls from start to finish, including wage calculations, tax submissions, and regulatory compliance. You will collaborate with clients to gather necessary data, answer inquiries, and ensure timely processing while maintaining accurate records.

Ideal candidates have a diploma or degree in HR or accounting, strong Excel skills, and a client‑facing mindset.

Qualifications

• Diploma or degree in HR or accounting; entry-level welcome.
• Passionate about client servicing and keen to learn.
• Knowledge of HCM or payroll software is a plus.
• Experience in outsourcing payroll is advantageous.
• Proficient MS Excel and MS Office.

Responsibilities

• Collaborate with clients to understand payroll needs and gather information.
• Process end-to-end payroll, calculate wages and taxes, ensure compliance.
• Maintain payroll records and handle inquiries.
• Stay updated on tax laws and regulations.
• Assist audits and ensure documentation compliance.
• Support process improvements under Team Lead guidance.
• Ensure confidentiality and security of payroll data.

Skills

Client servicing

Attention to detail

Time management

Communication

Teamwork

Education

Diploma/Degree in HR/Accounting

Tools

Payroll software

MS Excel

MS Office

Job description

Responsible for managing payroll services on behalf of clients. This includes processing payroll, calculating taxes, ensuring compliance with regulations, and providing accurate financial records. You have to collaborate with clients to understand their payroll needs, address inquiries, and ensure timely and accurate payroll processing. Additionally, you may handle related tasks such as benefits administration, timekeeping, and staying updated on relevant tax laws and regulations. Strong communication skills, attention to detail, and proficiency in payroll software are key attributes for this role.

• Work closely with clients to understand their payroll needs, gather necessary information, and establish effective communication channels.

• Execute end-to-end payroll processes, including calculating wages, deductions, and taxes, ensuring accuracy and compliance with relevant laws and regulations.

• Stay updated on tax laws and regulations to ensure accurate calculation and submission of payroll taxes. Collaborate with tax authorities and address any related issues.

• Maintain accurate and organized payroll records, including employee information, tax forms, and other relevant documentation.

• Address and resolve payroll discrepancies, errors, or issues promptly. Investigate and correct any anomalies in payroll processing.

• Ensure the confidentiality and security of payroll data. Implement measures to protect sensitive information from unauthorized access.

• Monitor and ensure compliance with labor laws and regulations related to payroll and employee compensation.

• Maintain clear and transparent communication with clients, updating them on payroll processing, addressing inquiries, and managing expectations.

• With the guidance of Team Lead/Manager, identify opportunities for process improvements and assist in implementing changes to enhance the efficiency and effectiveness of payroll operations.

• Stay current with advancements in payroll technology and industry trends, adapting strategies and processes accordingly.

• Demonstrate problem-solving skills to address payroll issues, troubleshoot system-related problems, and implement effective solutions.

• Prepare and assist in audits related to payroll processes, ensuring that all documentation and procedures comply with audit requirements.

Attributes and Experience Required:

• Candidate must be at least a Diploma/Degree in Human Resource/Accounting or any experiences equivalent, entry-level is welcome.

• Passionate in client servicing and Individual should enjoy continual learning and often excited over new technologies.

• Knowledge of HCM or Payroll software a plus.

• Experience working in an outsourcing environment or have managed large-in-house/outsourced payroll headcount will be an advantage.

• Possess knowledge and understanding on the whole payroll processing cycle including filing of government claims and tax submission would be a plus.

• Proficiency in MS Office with strong MS Excel skills Excellent.

• Ability to speak and write in fluent English.

• Good communication skills, written and verbal and ability to liaise effectively with various stakeholders.

• Team attitude and ability to work with a variety of skillsets and autonomously.

• Detail-oriented, organized with good time-management experience and able to work under time pressure.