Assistant Store Leader: Elevate Customer Experience & Teams

G3 (SG) PTE. LTD.; Singapore; On-site; SGD 40,000 - 66,000; Full time

Job summary

G3 (SG) PTE. LTD. in Singapore is seeking an Assistant Store Leader to support the Store Leader in daily operations, drive sales floor execution, coach the team, and uphold exceptional customer service at SKIMS.

This hands-on role focuses on leading by example, maintaining product knowledge, managing stock and floor replenishment, and ensuring adherence to store standards during busy periods.

Qualifications

• Diploma or equivalent qualification preferred.
• Minimum 3 years of retail experience.
• Experience in fashion, premium retail, lingerie, shapewear, beauty or lifestyle retail is an advantage.
• Strong customer service and selling skills.
• Confident in coaching and supporting team members.

Responsibilities

• Lead the sales floor and ensure the team consistently delivers an elevated and personalised customer experience.
• Coach Team Members and Supervisors on customer engagement, selling techniques and product knowledge.
• Provide real-time feedback and guidance to improve individual performance.
• Support the onboarding and training of new Team Members.
• Share observations on team performance and development opportunities with the Store Leader.

Skills

Customer service

Selling skills

Communication

Interpersonal skills

Coaching

Leadership

Education

Diploma or equivalent qualification

Job description

G3 (SG) PTE. LTD. in Singapore is seeking an Assistant Store Leader to support the Store Leader in daily operations, drive sales floor execution, coach the team, and uphold exceptional customer service at SKIMS.

This hands-on role focuses on leading by example, maintaining product knowledge, managing stock and floor replenishment, and ensuring adherence to store standards during busy periods.