Store Leader: Cultivate People, Elevate Customer Experience

COTTON ON SINGAPORE PTE. LTD.; Singapore; On-site; SGD 47,000 - 71,000; Full time

Benefits offered by this job

50% off brands

Career growth

Wellness support 24/7

Discounts for you & your family

Incentives & recognition

Job summary

Cotton On Singapore is seeking an Assistant Store Manager to lead a team of brand ambassadors and foster a culture of engagement and exceptional customer service. You will empower your store management team, coach on delivering memorable brand moments, and ensure smooth operations that enhance the flagship shopping experience.

You will identify development needs, drive wellness and performance, and collaborate with Field VM and Merch partners to transform store insights into results, while

Responsibilities

• Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and empower your Store Management team who are customer first, people focused, and results driven
• Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store
• Identify your team's development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
• Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
• Manage store schedules and wages effectively to achieve productivity and wage targets
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Job description

Cotton On Singapore is seeking an Assistant Store Manager to lead a team of brand ambassadors and foster a culture of engagement and exceptional customer service. You will empower your store management team, coach on delivering memorable brand moments, and ensure smooth operations that enhance the flagship shopping experience.

You will identify development needs, drive wellness and performance, and collaborate with Field VM and Merch partners to transform store insights into results, while