Assistant Service Engineer/Technician

SECUR SOLUTIONS GROUP PTE. LTD.; Singapore; On-site; SGD 27,000 - 38,000; Full time

Benefits offered by this job

Attractive incentives & allowances

Medical coverage

Incremental annual leave

Birthday leave

Training provided

Annual Bonus (subject to individual &'

company's performance)

Job summary

SECUR SOLUTIONS GROUP PTE. LTD. in Singapore is seeking an Assistant Service Engineer to support installation, maintenance and troubleshooting of card printers at customer sites. The role focuses on field service, customer support and technical assistance to ensure smooth equipment operation.

You will document service activities, assist senior engineers, and participate in training while following safety and operational procedures; cross-training in other service team aspects is also expected.

Qualifications

• Nitec/Higher Nitec/Diploma in Electrical/Electronics/IT/Mechanical Engineering.
• Minimum 1 year of experience in technical support or field service.
• Exposure to card printers or similar products is an advantage.
• Must possess strong problem-solving skills.
• Must possess adequate interpersonal and written and verbal English communication skills.

Responsibilities

• Assist in installation, configuration, and testing of card printers at customer sites.
• Perform preventive and corrective maintenance for card printers.
• Troubleshoot and resolve hardware/software issues related to card printers.
• Support senior engineers in service calls, repairs, and customer training.
• Document all service activities, including service reports and technical issues.
• Provide technical support via phone, email, or on-site visits.
• Maintain tools, parts, and inventory related to card printer servicing.
• Coordinate with Operations teams for timely service delivery.
• Follow safety and operational procedures during all field activities.
• To be cross-trained and be involved in other aspect of operations within the service team.

Skills

Technical support

Field service

Team collaboration

Education

Nitec/Higher Nitec/Diploma in Electrical/Electronics/IT/Mechanical Engineering

Tools

Card printers

Job description

We are looking for a dedicated and technically skilled Assistant Service Engineer to support installation, maintenance, and troubleshooting of hardware equipments. The role involves field service, customer support and technical assistance to ensure smooth functioning of equipment.

Job Description

• Assist in the installation, configuration, and testing of card printers at customer sites
• Perform preventive and corrective maintenance for card printers
• Troubleshoot and resolve hardware/software issues related to card printers
• Support senior engineers in service calls, repairs, and customer training
• Document all service activities, including service reports and technical issues
• Provide technical support via phone, email, or on-site visits
• Maintain tools, parts, and inventory related to card printer servicing
• Coordinate with Operations teams for timely service delivery
• Follow safety and operational procedures during all field activities
• To be cross-trained and be involved in other aspect of operations within the service team

Qualifications/Requirements

• Nitec/Higher Nitec/Diploma in Electrical/Electronics/IT/Mechanical Engineering
• Minimum 1 year of experience in technical support or field service
• Exposure to card printers or similar products is an advantage
• Must possess strong problem-solving skills
• Must possess adequate interpersonal skills and ability to work in a team-oriented, collaborative environment.
• Must possess adequate written and verbal communication skills in English

Perks

• Attractive incentives & allowances
• Medical coverage
• Incremental annual leave
• Birthday leave
• Training provided
• Annual Bonus (subject to individual & company's performance)

IMPORTANT:

We DON'T collect any of the following:

1. NRIC/FIN or any national identifiers.

2. Photo

3. Date of birth

4. Age

5. Spouse/Family information
Please DON'T include these in your CV/Resume and we reserve the right to reject any application that contains the above.

Our Data Protection Notice for Job Applicants is attached here:
https://www.secur.sg/dataprivacy/data-protection-notice