Service Technician (Copiers, Printers & Network Equipments)

DigiFort Singapore Pte Ltd; Singapore; Sur place; SGD 33 000 - 47 000; Plein temps

Avantages offerts par ce poste

Training and development

Competitive salary package

Supportive team environment

Opportunity to work with leading print

Résumé du poste

DigiFort Singapore Pte Ltd is seeking a field service technician to install, repair, and maintain Konica Minolta/Lexmark/Xerox printers and related IT peripherals across customer sites in Singapore.

Diagnose hardware/software/network issues, train users, and ensure documentation and customer satisfaction. Fresh graduates welcome; training provided; must have own transport; join a collaborative team with growth opportunities.

Qualifications

• NITEC/Higher NITEC/Diploma in Electronics/Electrical Engineering or Mechatronics or related discipline.
• Good interpersonal and communication skills; team player.
• Self-motivated, responsible, able to work independently as well as in a team.
• Candidate with at least 3 years servicing experience for Konica Minolta / Lexmark / Xerox copiers / printers will be given priority.
• Fresh graduates welcome; training will be provided.
• Must process own transport (Car / Bike).

Responsabilités

• Install, repair, troubleshoot, and perform preventive maintenance for printers and related IT peripherals.
• Diagnose hardware, software, networking, and printing issues.
• Configure printer drivers, scan-to-folder, scan-to-email, and other network printing functions.
• Conduct user training on operation and basic maintenance of equipment.
• Ensure machines in the warehouse are maintained, tested, and ready for deployment.
• Perform ad hoc delivery of consumables, spare parts, or equipment when required.
• Complete service reports and maintain accurate service documentation.
• Deliver excellent customer service while maintaining strong relationships with customers.

Connaissances

Interpersonal skills

Team player

Self-motivated

Independent worker

Customer service orientation

Formation

NITEC/Higher NITEC/Diploma in Electronics/Electrical Engineering or Mechatronics

Description du poste

Job Description

Responsibilities

• Install, repair, troubleshoot, and perform preventive maintenance for customers' printing devices, including Multi-Function Printers (MFPs), laser printers, and related IT peripherals.

• Diagnose and resolve hardware, software, networking, and printing issues efficiently.

• Configure printer drivers, scan-to-folder, scan-to-email, and other network printing functions.

• Conduct user training on the proper operation and basic maintenance of equipment.

• Ensure machines in the warehouse are properly maintained, tested, and ready for deployment.

• Perform ad hoc delivery of consumables, spare parts, or equipment when required.

• Complete service reports and maintain accurate service documentation.

• Deliver excellent customer service while maintaining strong relationships with customers.

Requirements

• NITEC/Higher NITEC/Diploma in Electronics/Electrical Engineering or Mechatronics or a related discipline.

• Good interpersonal skills & communication skills and a good team player

• Self-motivated, responsible, and able to work independently as well as in a team.

• Candidate with at least 3 years servicing experience for Konica Minolta / Lexmark / Xerox copiers / printers will be given priority.

• Fresh graduates and candidates without relevant working experience are welcome to apply, as training will be provided.

• Must process own transport (Car / Bike)

Priority Group

• Preferably with at least 3 years servicing experience for Konica Minolta / Lexmark / Xerox copiers / printers

• Experience in printer driver installation and scan-to-folder/network scanning configuration.

• Strong troubleshooting skills for network printing environments.

• Experience conducting user training and customer demonstrations.

• Experience leading, mentoring, or training a team of service engineers.

• Ability to work under pressure and manage multiple service calls efficiently.

• Able to start within short notice.

What We Offer

• Competitive salary package

• Performance incentives

• Training and career development opportunities

• Supportive team environment

• Opportunity to work with leading print technology brands