Assistant/ Service Engineer - $3800

Personnel Link JobHub Pte. Ltd.; Singapore; Sur place; SGD 39 000 - 46 000; Plein temps

Résumé du poste

Personnel Link JobHub Pte. Ltd.

is seeking an Assistant/Service Engineer to provide technical and debug assistance, including product training, and to manage enquiries from end-customers, distributors, dealers and e-commerce platforms. The role involves monitoring quality issues, reporting defects to the factory, coordinating with warehouses and distributors, handling defective unit exchanges and field tests for new products, and supporting the setup of service management and service centres for

Qualifications

• Diploma in Engineering or related discipline required.
• 2+ years of experience in consumer electronics or manufacturing & semiconductor related area preferred.

Responsabilités

• Provide technical and debug assistance including product training.
• Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platforms.
• Monitor quality issues and report abnormal defects to factory; take necessary action with warehouse, distributor and factory.
• Handle defective unit exchanges with end customers; follow up repairs and grading before return to warehouse.
• Assist distributors to conduct field tests for new products.
• Support the establishment of service management and service centre for local and export markets.

Connaissances

Technical support

Customer service

Product training

Warranty handling

Quality monitoring

Formation

Diploma in Engineering or related discipline

Description du poste

Assistant/ Service Engineer

• Provide technical and debug assistance included product training.
• Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.
• Monitor quality issue and abnormal defect tomake report to factory, take necessary action against warehouse, distributor and factory.
• Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.
• Assist distributor to conduct field test for new products.
• Support for establish of service management and service Centre for local and export market.

REQUIREMENTS

• Minimum Diploma in Engineering or related discipline
• Minimum 2 years of experience of experience in consumer electronics or manufacturing & semi-conductor related area.

Salary: Up to $3800
Location: Walking distance from MRT