Field Service Engineer or Field Service Technician (Up to $4300)

Job Express Services Pte Ltd.; Singapore; On-site; SGD 42,000 - 48,000; Full time

Job summary

Job Express Services Pte Ltd. is seeking a Field Service Engineer/Technician to install, commission, and service complex machinery across customer sites in Singapore.

You will diagnose electrical and mechanical issues, perform preventative maintenance, and train customer operators on proper use and upkeep. The role requires 2–5 years of field service experience, a related technical diploma, and proficiency with PLCs, sensors, servo systems, and automation.

Qualifications

• Diploma or ITC/NTC in Mechanical Engineering, Mechatronics Engineering, Electrical & Electronics Engineering, Industrial Automation or Related Technical Discipline.
• Minimum 2–5 years of experience in machinery installation, maintenance, or field service.
• Experience with industrial equipment, automation systems, CNC machinery, laser systems, film processors, semiconductor equipment, or packaging machines is an advantage.
• Strong troubleshooting skills.
• Ability to read electrical schematics and mechanical drawings.
• Knowledge of PLCs, sensors, servo systems, and industrial automation.
• Familiarity with preventive maintenance practices.
• Computer literacy for report preparation and service documentation.

Responsibilities

• Install and commission machines at customer sites.
• Perform preventive and corrective maintenance to minimize downtime.
• Provide on-site and remote technical support.
• Train customers on operation and maintenance best practices.
• Document service activities and prepare reports.
• Suggest improvements and support upgrades or retrofits.
• Ensure safety and company standards are followed.

Skills

Strong troubleshooting skills

Read electrical schematics

Read mechanical drawings

Knowledge of PLCs

Sensors and servo systems

Industrial automation

Education

Diploma/ITC/NTC in Mechanical Engineering, Mechatronics, Electrical & Electronics, Industrial Automation

Job description

Job Title: Field Service Engineer or Field Service Technician (ID1779)

Location: Boon Lay

Working Hours: Mon to Fri 8:15am – 5:30pm

Salary: $3800- $4300

Job Description

Key Responsibilities

• Machine Installation & Commissioning
• Perform installation and commissioning of new equipment at customer sites.
• Conduct machine testing and verification to ensure proper operation.
• Configure machine settings according to customer requirements.
• Provide site acceptance testing (SAT) support.

Technical Service & Maintenance

• Perform preventive and corrective maintenance on equipment.
• Diagnose mechanical, electrical, pneumatic, hydraulic, and control system issues.
• Repair and replace defective components.
• Ensure minimum machine downtime through effective troubleshooting.
• Maintain service records and maintenance reports.

Customer Technical Support

• Provide on-site and remote technical support.
• Respond promptly to customer service requests and breakdown calls.
• Advise customers on machine operation and maintenance best practices.
• Build strong customer relationships and maintain high customer satisfaction

Training & Documentation

• Train customers' operators and maintenance personnel.
• Prepare service reports after each visit.
• Maintain installation, maintenance, and repair documentation.
• Assist in developing maintenance procedures and user guides

Continuous Improvement

• Provide feedback to engineering and sales teams regarding customer issues and machine improvements.
• Support machine upgrades, retrofits, and process improvements.
• Ensure compliance with safety regulations and company standards.

Requirement

• Diploma or ITC/NTC in Mechanical Engineering, Mechatronics Engineering, Electrical & Electronics Engineering, Industrial Automation or Related Technical Discipline
• Minimum 2–5 years of experience in machinery installation, maintenance, or field service.
• Experience with industrial equipment, automation systems, CNC machinery, laser systems, film processors, semiconductor equipment, or packaging machines is an advantage.
• Strong troubleshooting skills.
• Ability to read electrical schematics and mechanical drawings.
• Knowledge of PLCs, sensors, servo systems, and industrial automation.
• Familiarity with preventive maintenance practices.
• Computer literacy for report preparation and service documentation.