Assistant Restaurant Manager: Lead Service & Guest Experience

Yellow Ribbon; Singapore; On-site; SGD 45,000 - 56,000; Full time

Job summary

The Dandy Collection is seeking an Asst Restaurant Manager to lead the FOH team in a busy restaurant, delivering warm, attentive service.

You will manage daily floor operations, coach staff, handle guest feedback, and collaborate with management to anticipate peak periods while maintaining high standards of hospitality and driving guest satisfaction.

Your focus will be on guest experience, team development, cost awareness, and contributing to the venue's success within the group.

Qualifications

• Natural leadership with a calm, confident, professional demeanor on busy nights.
• Strong ability to motivate and inspire the FOH team to deliver prideful service.
• Extensive experience in food & beverage, including fine dining, across multiple venues.

Responsibilities

• Lead and support the FOH team to deliver professional, warm, attentive service.
• Manage daily floor operations to ensure smooth and efficient service flow.
• Coach and train team members to uphold service standards.
• Handle guest feedback with professionalism and care, turning challenges into positive experiences.
• Work closely with management to anticipate busy periods and maintain high standards of hospitality.
• Manage finances and control costs.
• Develop business leads via sustainable relationships.
• Drive customer satisfaction and improve market position.
• Maintain a positive and inclusive working environment for all team members in the venue.
• Drive performance to targeted revenue and profits.

Skills

Leadership

Team motivation

Guest service

Hospitality warmth

Fine dining experience

Job description

The Dandy Collection is seeking an Asst Restaurant Manager to lead the FOH team in a busy restaurant, delivering warm, attentive service.

You will manage daily floor operations, coach staff, handle guest feedback, and collaborate with management to anticipate peak periods while maintaining high standards of hospitality and driving guest satisfaction.

Your focus will be on guest experience, team development, cost awareness, and contributing to the venue's success within the group.