Assistant Restaurant Manager

Bigbitecompany Global Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Bigbitecompany Global Pte. Ltd. is seeking an experienced Restaurant Operations Manager to oversee daily restaurant operations, ensuring service excellence and high food quality. The role includes coaching the team, maintaining brand standards, and managing staffing and costs to meet business goals.

You will lead the front-of-house and back-of-house teams, enforce food safety compliance, and drive continuous improvement in operational efficiency and guest satisfaction across the venue.

Qualifications

• Minimum 2–3 years of supervisory or management experience in FOH and BOH in the F&B industry.
• Strong leadership, communication, and people management skills.
• Knowledge of food safety regulations, labour management, and restaurant operations.
• Proficient in inventory control, cash management, and basic financial reporting.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service, food quality and guest experience.
• Lead, coach and motivate the team to achieve operational and service excellence while fostering a positive work environment.
• Ensure compliance with brand standards, food safety, hygiene, workplace safety and company policies.
• Handle customer feedback and resolve concerns promptly and professionally.
• Manage staffing, scheduling, labour costs and shift productivity to meet business needs.
• Handle restaurant P&L to optimise profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Monitor inventory, ordering, stock control and cash handling to minimise waste and maximise profitability.
• Train, develop and evaluate team members, supporting their growth and performance.
• Assist with recruitment, onboarding and retention of restaurant team members.
• Analyse operational and financial performance, identify improvement opportunities and implement effective solutions.
• Support the Restaurant General Manager in achieving sales, operational and financial targets.

Skills

Leadership

Communication

People management

Food safety

Operations management

Inventory control

Job description

Job Responsibilities:

• Oversee daily restaurant operations to ensure smooth service, food quality and an excellent guest experience.

• Lead, coach and motivate the team to achieve operational and service excellence while fostering a positive work environment.

• Ensure compliance with brand standards, food safety, hygiene, workplace safety and company policies.

• Handle customer feedback and resolve concerns promptly and professionally.

• Manage staffing, scheduling, labour costs and shift productivity to meet business needs.

• Handle restaurant P&L to optimise profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.

• Monitor inventory, ordering, stock control and cash handling to minimise waste and maximise profitability.

• Train, develop and evaluate team members, supporting their growth and performance.

• Assist with recruitment, onboarding and retention of restaurant team members.

• Analyse operational and financial performance, identify improvement opportunities and implement effective solutions.

• Support the Restaurant General Manager in achieving sales, operational and financial targets.

Requirements:

• Minimum 2–3 years of supervisory or management experience in both FOH and BOH in the F&B industry.

• Strong leadership, communication, and people management skills.

• Knowledge of food safety regulations, labour management, and restaurant operations.

• Proficient in inventory control, cash management, and basic financial reporting.