Assistant Restaurant Manager

avenue k pte. ltd.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

avenue k pte. ltd. is seeking a Restaurant Manager to oversee day-to-day operations, ensuring a positive outlet image and seamless front and back of house coordination.

The role includes training staff, scheduling, and performance management to uphold service standards. The ideal candidate will have a Bachelor degree in Hospitality or related field, strong leadership and communication skills, and expertise in financial management and customer service.

Qualifications

• Bachelor degree in Hospitality, Retail Management or related field.
• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong leadership skills.
• Excellent communication skills.
• Financial management skills.
• Customer service oriented.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image.
• Coordinating front and back of the house operations for smooth delivery of services.
• Training / coaching of new and current staff on customer service best practices.
• Managing staff training, schedules and work performance.
• Organize and supervise shifts.
• Respond promptly to customer complaints, suggest solutions to resolve complaints.
• Ensure compliance with safety and sanitation regulations.
• Control operations cost and identify measures to cut wastages.
• Developing new and innovative processes for more efficient restaurant operations.

Skills

Leadership

Communication

Financial management

Customer service

Education

Bachelor degree in Hospitality / Retail Management or related field

Job description

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented