Assistant Restaurant Manager

ELEVEN SEVENTEEN CAPITAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

ELEVEN SEVENTEEN CAPITAL PTE. LTD. is seeking a Front of House Assistant Manager to lead the dining room team, enhance guest experiences, and support daily operations in a fast-paced setting in Singapore.

The role focuses on staff supervision, training, scheduling, and maintaining service quality while collaborating with management to ensure smooth restaurant performance and guest satisfaction.

Qualifications

• Clear communication with staff and customers.
• Strong command of English for interactions and reporting.
• Ability to work with others and take initiative.
• Dependable and responsible with tasks and schedules.
• Comfortable thriving in a fast-paced environment.
• Willingness to learn and grow with the team.

Responsibilities

• Supervise and lead front-of-house staff; provide training and onboarding.
• Create and manage staff schedules and delegate tasks for smooth operations.
• Oversee opening/closing procedures and cash handling responsibilities.
• Monitor inventory, stock levels, and vendor relationships.
• Ensure food quality, safety standards, and customer satisfaction.
• Support restaurant manager with daily tasks and operations.

Skills

Communication

English proficiency

Team player

Reliable

Fast-paced

Job description

We\'re Hiring a Front of House Assistant Manager

• Love food, hospitality, and working with people? We\'re looking for friendly and enthusiastic individuals to join our team! If you enjoy creating great dining experiences and working in a fun, fast-paced environment, we\'d love to meet you.

What You\'ll Be Responsible for:

1. Supervising and leading

• Directing and motivating staff members
• Training and development:
• Onboarding new employees, providing ongoing training, and mentoring staff to improve performance.
• Scheduling and delegation:
• Creating staff schedules, assigning tasks, and delegating responsibilities to ensure efficient operations.
• Performance management:
• Providing feedback, conducting performance reviews, and addressing any performance issues.

2. Operational Oversight:

• Opening and closing procedures:
• Ensuring smooth opening and closing of the restaurant, including setting up, securing the premises, and balancing cash registers.
• Inventory management:
• Monitoring stock levels, placing orders for food and supplies, and managing inventory to minimise waste and ensure availability.
• Food quality and safety:
• Ensuring food is prepared and served according to established standards, and that health and safety regulations are followed.
• Customer service:
• Handling customer complaints, resolving issues, and ensuring a positive dining experience.
• Financial management:
• Assisting with payment handling, reconciling daily sales, and managing expenses.

3. Communication and Coordination:

• Communication with staff:
• Relaying information from management to staff and vice versa, and ensuring clear communication between different teams (e.g., front-of-house and back-of-house).
• Communication with vendors:
• Interacting with suppliers, placing orders, and managing relationships with vendors.
• Communication with customers:
• Addressing customer inquiries, resolving complaints, and ensuring a positive dining experience.

4. Other Responsibilities:

• Maintaining cleanliness and hygiene:Ensuring the restaurant is clean and well-maintained.
• Adhering to company policies and procedures:Following established guidelines and procedures to ensure consistency and compliance.
• Supporting the restaurant manager:Assisting with various tasks and responsibilities as needed by the restaurant manager.
• Immediate availability is a plus

Requirements:

• A passion for food, drinks, and great service
• A team player who\'s also comfortable working independently
• Someone reliable, responsible, and eager to learn
• Good communication skills and a strong command of English
• Ability to keep up in a fast-paced environment
• A positive attitude and a willingness to grow with us